Beau Jo's Evergreen — Restaurant in Colorado

I want to give a big shout-out to not only the team but especially the team manager. Without knowing any background information the manager was able to take a step in allowing us to be allowed to sit in the patio seating with my emotional support animal. I have been in a very deep depression that my friends were trying to help me get out of I taking me to the mountains for a hike with my cat but when I started having health issues due to the lack of having not eaten this week that is when they decided to take me out to eat up in the mountains. The manager made the accommodation that my cat could stay with me in the patio seating area as long as we were under control and stayed in the corner. We were more than happy with this accommodation. And as an additional plus this time I was able to actually try the pizza that they have there. I have never heard of putting honey on Pizza until I came here and boy was it delicious. Our waiter was very friendly and very prompt. Even when our waiter was unavailable another waiter came over to make sure we were doing ok. My cat and I get hated on a lot and as a result we hardly ever get to enjoy being able to go anywhere because without my cat I have little defense or knowledge of an oncoming seizure. As a result of the generosity of the manager extended to us without any prior knowledge of the circumstance it really helped pull me out of my depressive mode. I cannot wait until I'm appreciative to now live in a mountain community surrounded by people and businesses that operate in such a fashion. Always accommodating. Edit: after having been allowed to eat here on multiple different occasions with my emotional support cat bastet I called ahead to see if the patio was still available today and was told that she isn't allowed to come anymore because of some long-standing lease agreement. That is contradicting everything I've been told since I moved to Evergreen. I don't see how you can change your policy every time the wind blows. She will no longer be allowed to eat at one of the few restaurants around here that allowed her to accompany me. I'll have to take my...

This is not be Beau Jo’s I’m used to. I have grown up going to the one in Idaho springs and Fort Collins and it has earned my favorite pizza place name. So I decided to take my boyfriend to it on our way back from a hike.

We were told we had to put our names on a list and the wait was about 15 mins. The restaurant was nearly empty. When we looked online for our spot, we had been first in line the entire wait, so obviously there was no reason why we weren’t in. The restaurant continued to be empty with the exception of a handful of other families the entire time we ate.

However before we got in and were still waiting for our name to be called, Christine the manager came out and closed the door on a family. Leaving them confused and looking around asking us if they had closed. When they tried the door it was locked. They knocked on the door in which another costumer had to open the door for them. When our name came up the door was still locked. As we knocked and tried to get any of the staff to open the door for us. A couple of them walked by, including Christine, while looking at us and didn’t open it. Eventually the family who had been locked out previously opened the door for us. My boyfriend told Christine the door was locked and in response she looked annoyed and angrily grabbed the key ignoring us and storming to the door.

Our server was great however, she seemed to be the only one doing anything. Everyone else seemed to be either talking or spot sweeping the same four areas. Our waitress had been too busy to bring us our food so another staff did. When the pizza was brought it was not a typical mountain pie. It lacked in any sort of crust at the end of the pizza. It was very disappointing when that was the specific item I hyped up to my boyfriend.

Christine also refused any sort of service to us, seemed cold and rude to the staff, refused to help her staff allowing food to pile up in the kitchen, and was extremely rude to costumers.

This was a very upsetting experience and will never return to the Evergreen Beau Jos. If you’d even call...

If you know me, you know I HATE leaving negative reviews, especially for small, local businesses in my community, but I had a very bizarre, uncomfortable experience here that I can’t seem to shake….

After deciding to order some Beau Jo’s before a Red Rocks holiday light show, our group of 8 adults placed an order for pickup. As we arrived to the location, we had decided to ask if we could enjoy our pizza there. We were met with a deer in the headlights response from a young employee, who seemed very uncomfortable with that question, so we kindly asked if we could settle into the empty room that appeared vacant, with large tables that could accommodate our group.

Since it was a last minute plan to eat the pizzas we’d ordered on online there at the restaurant, we decided to order an additional and even larger pizza, as well as some drinks. The employees were reluctant to give us plates, napkins, cups, water, and even argued with someone in our group when we reminded them that we hadn’t received our soda yet. They made him point out which employee he ordered drinks from, and appeared to not believe that we’d paid for them. When asking for napkins, I was reluctantly given 4 for our large group, and every ask seemed to visibility annoy staff. We were simply trying to get the same basic items as everyone else eating there?

It was extremely embarrassing, as a local showing off this nearby spot to out of town guests, and to be treated this way. Staff were unfriendly, and made it very clear to our group that we were a nuisance. No one in our group was disrespectful. We spent money just like everyone else there. Unfortunately, it makes me never want to go back, despite how delicious the pizza was. As someone who works in hospitality, I would never make anyone feel the way they did to my group here.

EDIT Thanks for the thoughtful reply, Beau Jo’s. Good thing we ordered more food and drinks upon arrival and the restaurant was half full with plenty of...