Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Colorado

I truly wish they had a competing store nearby. I love their pizzas but the customer service at this location is the absolute WORST! I ordered my pizza on the phone after trying to place my order online 3 times because their website kept buffering and wouldn't process my order. I had a 20% discount code that stated I could use it online or in-store. When I showed the code to their cashier, he said "Oh, we can't use the coupon for a phone order, you'll have to order it online". Even after I explained my difficulty ordering online, he said to take a seat on the bench and place my order online. After trying again to process the order on the website unsuccessfully, I went back to the counter, showed him the code again and the statement that said it could be used in store. Then he gave me the discount. I don't know if it's laziness, incompetence, or just plain bad training and a manager who doesn't care or pay attention to what's going on, but I think I will be driving the extra miles to the next nearest location from now on. And, I highly encourage everyone else to do so too. (FYI: This is not the 1st, 2nd, 3rd, etc time I've had issues at this location in Conifer, CO) Per the reply request: This most recent review was regarding my visit on 9/14 @ 3:56 pm, the cashier was Reggie. Thank you for looking into these issues - the next nearest location is another 20 miles from me, in addition to the 18 miles I already drive to the Conifer location, making for a long trip just to keep getting your pizzas. (FYI: Domino's Pizza is only a few minutes away...

So my girlfriend and I go to this location all the time because we live across the street. The service is usually sub-par but never noteworthy. Tonight I order the exact same pizza we always order from the same location. We have a pile of coupons but never use them cuz it's always 10 dollar Tuesday when we go. I placed my order at 710 and she informed me it would be ready in 20 minutes. I arrived at 730 and the line was broken down and they were cleaning the store. The red head girl without a nametag asked if I had a call ahead I said yes and she looked around dumbfounded at the empty racks that my pizza was not in. She then informed me she couldn't break a 100 and made me run to the store to get change. Not a huge deal until I pay her and see she had ample change to break my bill. She then charges me 16.08 and says the stuffed are not on 10 dollar Tuesday even though they were the previous 100 times. I give her a 20 and she proceeds to give me back 6.98 in change. Being a good person I informed her of the incorrect change only to have her argue with me that is was definitely correct. The manager came over and after 5 minutes they worked diligently together to figure out the incorrect change yet again and I left the store with 2.92 in change, a dollar short this time. Please papa murphys stay open til you say you are, get your cashier's a calculator, and get some consistency...

Usually have very good friendly service, but not today. There was some rude little blonde girl with no name tag and wouldn't say her name working today and apparently no management on the weekends. I ordered a pizza and cheese bread online that my wife picked up. She gets home and tells me that some nasty little blonde girl told her in a nasty tone that it was just a pizza and go get it yourself off the rack. No, that's not true my online receipt clearly says the 5 cheese bread, along with their ticket that was on the pizza has "Chz5 Brd W/Mar" printed right on it from their "Make Line Printer." So I go down there and have the displeasure of dealing with her nasty attitude as she just hands me the rest of my order and gives me that annoyed get out of here look, I ask to speak with a manager and apparently they don't have one on...