American Deli — Restaurant in Columbia

Chapter 1, Title 39 of the S.C. Code is amended by adding: Section 39-1-100. (A) The restroom facilities in any place of business in this State of a retailer selling tangible personal property must be available for use by purchasers or prospective purchasers entering this place of business upon their request.Jan 11, 2024

Tangible means food. Prospective means you don't have to order first. I'm 59 years old women retired paralegal. I have bladder issues and had to get to bathroom. I'm a semi reg customer of this facility. I walked in , I knew where bathroom was. When I came out this lady started a confrontation with me about using bathroom and asked if I was going to order. I said not now, even though I was going to. Tried to explain the law and she started raising her voice yelling at me for using the bathroom because I didn't order first ( really) . Tried to talk to manager she wouldn't allow the manager to talk plus I believe the manager froze up because of the yelling. I asked for her name and she refused and when I ask the manager for her name. She told the manager not to give it me!! She did, it was Kerri. Who was really the manager? I left feeling humiliation and felt I was targeted. Will not ever go back there again. I contacted Corporate in Atlanta left messages, next I will follow up...

It's a lot on this review first off when I called in my order the fella that took my order mood was not pleasant at all it was as if he didn't want to even work yet alone take my order once I had my order picked up my wings was fried so hard I couldn't even tell it was even chicken at all I called the location the young lady of color calm the situation so I felt comfortable bringing the order back once I got there I had to present the food which I felt the last waa rude then she tells me to throw it in the trash I felt that's her job I was told my order would be ready once I got there and it wasn't I was told to wait so I just got my money back I have never received service like this before and yet I have never spent less then 50 with them but it will...

I had the worst experience in the Garners Ferry location today. I called to place a pick up order onlyto be on hold for 15 minutes then hung up on. I call back and was told " we're busy and must have forgot" How you forget a customer?? Customer service is disgusting. Both the ladies have bad attitudes and a nasty disposition. They speak so nasty to the customers. Their body language and facial expressions show how much they don't want to be there. Whatever your circumstances if this is not the job for you then do better. There was more than one customer complaining. Then the older lady turned off the phones because she was tired of taking orders. I can promise this, my family will NEVER grace this establishment with any of our hard...