CAVA — Restaurant in Columbia

I had the pleasure of encountering Amara during my recent visit to Cava, and I must say, her exceptional service truly made my experience memorable. From the moment I walked in, Amara greeted me with a warm smile and genuine enthusiasm that instantly set a positive tone for my visit.

Throughout my interaction, Amara demonstrated an impressive knowledge of the menu, offering insightful recommendations tailored to my preferences. Her attention to detail was remarkable, ensuring that every aspect of my order was prepared exactly to my liking. Moreover, Amara exhibited outstanding professionalism, efficiently managing multiple tasks while still providing personalized attention to each customer.

What truly stood out about Amara was their unwavering commitment to customer satisfaction. They went above and beyond to accommodate any special requests, ensuring that every guest left feeling delighted with their experience. Her friendly demeanor and genuine concern for the well-being of customers created a welcoming atmosphere that left a lasting impression.

In addition to their exceptional service skills, Amara exuded a genuine passion for her work, evident in her dedication to delivering top-notch service with a smile. Her positive energy was contagious, enhancing the overall ambiance of the restaurant and leaving a positive impact on everyone they interacted with.

Amara exemplifies the epitome of excellent customer service at Cava. Her professionalism, attention to detail, and genuine warmth truly sets her apart, making them an invaluable asset to the team. I wholeheartedly recommend Amara to anyone seeking an exceptional dining experience at Cava. She is truly a shining example of excellence in...

First of all, let me just start by saying this meal cost over $20. For the amount of food I'm getting to pay that price, I expect what I pay for, which is good service and quality. I visited the CAVA located in Gervais St. in the Vista. I ordered a bowl and a drink. What does that include according to the menu? A bowl, a free pita as a side, and a drink. I don't believe I got what I paid for. For one, by the time my bowl was complete, it filled the bowl about halfway. Okay, that's not too bad. However, the girl that prepared my food forget to include my free side (pita). Then she was in such a rush to be idle that she almost forgot my drink as well (it was not busy at all and I went there around 7:40pm, about 2 hours before closing). To top it all off, the attitude of the girl who prepared my food was what I would like to describe as "meh". While it's not the most horrible experience I've had, most people would like to get what they paid for including all of their food and good customer service. I've worked in the restaurant industry for many years. It's shouldn't be hard to treat a customer that is being kind and respectful to you with the same kind...

I would like to provide an update regarding my recent experience with Cava. Initially, I received a credit of $18.72 due to an issue with my online order. When I arrived to collect my order just prior to closing, I discovered that a key ingredient was missing. I contacted customer service, and they processed a refund for my total of $18.72.

When I placed a new order two days later, the total cost was notably lower, amounting to approximately $11, as I did not include certain extras. However, instead of refunding the new total, the company deducted the full amount of $18.36 from my account. I subsequently reached out to management again regarding this matter and provided the necessary receipts; however, I have yet to receive a response.

I would advise prospective customers to consider placing orders in person rather than online, as it appears that the ordering process can be problematic and that management is not promptly addressing...