Jersey Mike's Subs — Restaurant in Columbia

August 4,2025 4:30 pm As I placed my order, I noticed a worker come from the back area. She had tissue in her hand and she was blowing her nose. She dropped the tissue in the trash and did not wash her hands, but was getting ready to dress my sandwich. I immediately called her out and another young lady who appeared to be in charge asked what was going on,to which I explained to her that the young lady just blew her nose and did not wash her hands. The worker just stood there staring at me like she didn’t understand the importance of hand washing and the sanitary ethics of serving food… so the lady who had sliced my meat told her to go in the back and wash her hands good. She stood there with a crazy, huh, expression on her face and she said again go in the back and wash your hands good. So what this tells me is that you are not teaching your employees the importance of keeping your hands clean and sanitary. How disgusting!! The young lady who appeared to be in charge said, she probably just forgot. That’s not an acceptable excuse!! I am disgusted and might never come back...

We were driving thru and stopped at Irmo Jersey Mikes which was a joke. The lady that took our order she was friendly(younger black lady with braids). Then an older black lady putting our toppings on she was so rude. She just adding stuff to our sandwich before we could answer and had a bad attitude. I wanted to walk out at this point but we were hungry. She added oregano to my daughters sandwich and she don’t like oregano I said something and she kept going and wrapped sandwiches. I said she didn’t ask for oregano the lady rips open sandwhich and takes tomatoes off and says there but oregano still on there. We were going to stay and eat but I just wanted to get out of there. Debating to just walk out. Paid $26 for our little nasty sandwiches. I would never go back to Irmo Jersey Mikes again and do not recommend. If lady hates her job that bad she should find a new one or stop being rude and listen to what people want instead...

I have been a loyal customer of Jersey Mike's for over 25 years. I have NEVER had a horrible experience like I had tonight. It was the Worst customer service ever. I was told the girl who was fixing my sandwich name is Shonta!! Shonta has a horrible attitude . I asked for a wrap number 8. The tomatoes on the line were wilted and very old. It look like it was maybe 8 slices of wilted tomatoes. All I asked Shonta if that's her real name,was could I get the fresh tomatoes in the back. This angry girl goes off and slams the knife down . She then tells the other lady to fix my sandwich. It was the worst service ever!! If Shonta has other issues in her life that's making her so angry she needs to seek help. It was absolutely NO reason for her to be so nasty. I will Not return to this location however I will contact the district manager in the morning. Shonta will run all the business away with her nasty,mean and...