Waffle House — Restaurant in Columbia

A friend and I went to this Waffle House after the first choice was closed. When we pulled up we noticed two tables needed to be cleaned off and the waitress were stranding around talking. After we entered and came out the bathroom the tables were still nasty and sticky from syrup. The guy came over and began to clean it off we ordered the all star and when we got the coffee it was luke warm and when we told the waitress she replied, oh do you want a fresh pot. When she brought us another cup it wasn't hot either. The pecan Waffle that was brought to the table looked like it had been unfolded from a pocket and dropped on the plate. It was ugly, looked old and not even round-- presentation was not presentable at all. When I told the waitress I want another Waffle she said what's wrong with it I said look at it it's ugly and nothing like the other Waffle. She took it and some guy came over and asked what was wrong with it I told him the same thing and I wanted just a regular one with no pecans. The food did not meet Waffle House standards at all and the waitress and service was less than one star. I have eaten at a lot of Waffle Houses due to our travel and this was the worst one I have eaten at. The worst and I'll say it again the worst plus I used to work at Waffle House years ago and I was trained to call out orders for the cook, I didn't even hear that. The worst. The worst. The worst one I have eaten...

Here is the deal…. I get late night (and I mean LATE NIGHT) clientele are a different breed. But these people might as well just not even open this place late. The employees absolutely do not care and you can tell they are not happy about having to work the 3rd shift at a Waffle House. We came to eat, and the doors were closed. Could only order to take home, no eating there… while I don’t like that, that’s there prerogative. Fine. They definitely had plenty of staff, but fine. The issue is we ordered food. We asked for jelly, they said they are out… clearly they aren’t out. You can see it behind the counter. We also asked for ketchup. They said “we out”…. Again, lady I can it behind you. She laughed and said nah that ain’t there…. Just blows my mind. We get an uber back to our hotel and we see they totally forgot our waffles. Literally the best part of Waffle House, and they didn’t give it to us, even though we...

Let me start by saying that I love Waffle House and would recommend it if you love breakfast food and hash browns. However, if you actually are craving WH, it is well worth your while to drive the extra 5-10 minutes to one of Columbia's many other fine WH establishments. I've been begrudgingly going to this one for almost 4 years due to it's proximity. I have had so many bad experiences that I stopped going last year. After a year of not going, I had forgotten why I stopped going. This time, I decided to write a review to remind myself next time I think I should go to the Harden WH. To put the many flaws briefly, the service is the slowest of any WH, there's always at least one unpleasant staff member to ruin the experience, and if you place a to-go order by phone they WILL get it wrong. From now on, I will never visit this WH and will recommend that others...