Dueling Axes - New Albany Sports Bar — Restaurant in Columbus

Over the weekend we had Dueling Axes host our companies annual holiday party. The party was set up for 25 people and we had it catered by an outside restaurant. Upon arrival, they had everything set up to perfection from the tables for the food, drink tickets prepared for our guests, and the monitors even said welcome with our company name on it! The staff was phenomenal! Grant (the manager) and Ayla were very active in assisting us with anything that we needed as far as games, helping our guests with techniques even after the safety training! When the food arrived, D (the bartender) came over to help us set up the food which was something that she absolutely did not have to do but goes to show that they go above and beyond for their customers! D was also a fantastic bartender!! She was quick, friendly, and make PERFECT drinks!! Needless to say I was beyond pleased with the service that I received from the moment I booked the party all the way to the very end! I would highly recommend using Dueling Axes for a company event or even just for a fun night out! Thank you again to Grant, Ayla, and D for making our holiday party an...

Exceptional customer service was provided by Nick the manager for our group of 9 people. I met Nick for the first time last week to inquire about our small group visit today. Nick and the crew went above and beyond to create a perfect group experience. We checked in on Sunday Afternoon, was set up quickly with wavers and payment. The bar provided us with Water and were given a great demonstration. Our church small group consisted of people ranging from 20s to 60s, we had so many laughs, encouragement staff, very clean and nice music in the background as well. By the end of the hour session was enough time for us. I highly recommend for a group activity and we definitely will be back again. The staff was great, Nick went above and beyond, he saw me and came up and introducing himself to the group, offering training assistance, water or anything they can do to make our group feel at home. This extra customer service makes all of the difference to show that they care. Definitely check it out and you will have a blast...

Check your cards after! Was charged for drinks I didn’t order. This was _after I was approached to run my card again after something “messed up” according to Lizzy the server

My bill seemed outrageous, $106 for 6 shots and a bucket of beer. I look it back over and realize I’ve been charged for 2 shots I didn’t order nor did anyone else, a $20 difference when I was finally comped for those after a cringe back and forth with the server, who seemed to realize her mistake but doubled down. After that happened, I had no interest in tipping so I didn’t and took both receipts with me (all while being video recorded by said server) and I’m glad I did because after the first charge posted to my account for $86, I woke up today (4 days later) to another pending charge for $86. Bank is taking care of it and I’m only leaving this review because the place is...