IT'S THE PRINCIPLE!!! First, I ordered online...online indicated my order would be ready at 5:13pm...It was 5:23pm when I arrived. There were a few customers dining in, a couple cashing out, and 2 others waiting in line to order. Ok... the lady acknowledged me stating, " You had an online order?" I, of course said, "yes". She tells me it will be a minute the person who is suppose on the grill hasn't arrived yet. I like ok... always excuses. Smh...Not my problem I ordered online and was given a time that it would be ready. So, now she ask me is "white" ok. I'm like excuse me. Now, they tell me not only that they haven't made my sandwich, but they are out of wheat bread. Smdh... doesn't make any sense. I told her I just rather get my money back. So, she had a nasty attitude like I ruined her day. HA! So, I asked her why couldn't they call me? With a nasty attitude she claim they just ran out. Really?. I'm 10 mins. Late picking it up. You weren't that busy. Just lazy and sorry. She didn't want to apologize. Poor baby... GET OVER IT! When you mess up in your line of work and based on how you work. Get use to it...But there are other places to eat. I will just have to write this one off. Due to poor service. Thank you Jersey Mike's in Columbus, Ga for not wasting my well earned money. Yeah, you probably like... it's just a sandwich. But it's was...
Read moreIf i could give it NO stars i would. I went to this location today and got me a Club Sub made. It was made so sloppy and everything I asked for was NOT put on the sandwich. The tomatoes were soft and mushy. My bread was wet and soggy. They overpacked my sandwich with lettuce and other things i asked for was not placed on the sandwich. I didnt notice this because I didnt open the sandwich until I got home. I also called this location several times and no one answered the phone. I also noticed that the person that made the sandwich was also handling money and doing transactions. That person would then proceed to go back to making sandwiches without washing their hands. Had I known this I wouldnt have even purchased from this loaction. This is so unsanitary and unprofessional.I couldn't even eat the sandwich because of how disgusted I was. I would've given to my dog but I don't think a dog would want it. The individual didn't seem to care about working on a Sunday I guess. Customer service was awful and I won't be coming back to this location again. This is definitely NOT the Jersey...
Read moreThis is my first time there. It will be my last. EXTREMELY OVERPRICED!!! You do not get what you pay for. There are plenty of other sandwich shops in the Columbus area such as Jimmy John's Firehouse subs and even Subway where you will get more bang for your buck. I ordered a regular tuna sandwich. When I saw the girl grab the bread I asked her what size and she said 8 in and I know that it was only 6 in. They are very selfish with their portions. She took a small spreader and spread a thin layer of tuna across the bread and I was thinking to myself you have got to be kidding me. This sandwich cost $8.25. before tax. I do not recommend anyone going to Jersey Mike's if you are looking to get a good hearty sandwich, There are many other places where you can go and get more bang for your buck. The wait time was ridiculous and the staff were Moody. Do not waste your money here and if you do decide to go I'm going to say it now....
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