Katalina's in Harrison West — Restaurant in Columbus

I wanted to try a new brunch place so my friend recommended Katalina's. We arrived around 11 am and there was a small line to order so we had to wait outside for a few minutes. After we were able to move inside and order, we were told we would have to wait until a table was free so we could be seated. There was another couple ahead of us already waiting so we kinda had to stand out of the way for 10-15ish minutes lol. The staff was friendly and tried to urge people who were just lounging about to wrap up their visit.

Once a table was free, someone brought out our food and we were able to be seated. I ordered the Mexican French Toast with bacon and my friend ordered some type of breakfast tacos with street corn. 🌮 🌽 Overall, the French toast was okay. My total was a lil over $17 which seemed kinda steep for such a basic meal and a cup of hot black tea. 😅

The decor/atmosphere was fun and lively and there are paint markers on the table so that guests can draw or write on basically anything in the restaurant.

Overall, the price for the experience is what hindered my impression. I'm sure in the summer months this spot is a great find, but the size of the restaurant really limits the ability to truly take in and enjoy the experience. I'd be open to come here again when the weather is warm and I'll...

What a disappointing and off-putting experience. I brought my service dog along with me and was quickly informed dogs were not allowed on the patio. I let the server know that she was a service dog, which in fact are allowed. She then asked for paperwork proof of being a service dog. I let her know that asking for paperwork was in fact illegal, but I had no issue showing her the documentation. Even after showing the documentation, I still was made to feel uncomfortable about her presence, so I decided to go ahead and put her back in my car. The server was also told by her manager to deal with the situation instead of the manager coming to speak with me themselves, putting the server in an uncomfortable situation. Really upsetting experience to say the least.

Second issue was the food. Incredibly expensive and what I got was really really not good. Hen in a basket was flavorless and undercooked eggs made the dish inedible. I also got the apple butter pancake balls and they really didn't do it for me. The iced coffee was also one of the worst I've ever had. Hen in a basket, pancake balls, and an Iced coffee cost me $40!! All in all, I certainly won't be back.

EDIT: The business has reached out in a very timely manner to address the situation and was very apologetic. I will visit again for...

The food here is fantastic. Five star food. BUT we ordered 1 sandwich and 1 order of pancake balls and the wait time was 1 hour and 20 minutes so I would not recommend coming here if you have any type of time commitments.

We’ve been coming here for years. The pork is great. The BLTs are the best we’ve ever had. The Peach Habanero Jam on a chicken sandwich is fantastic. I highly recommend this place for breakfast and lunch as long as you have plenty time to wait.

The only downside is that the wait time has been getting extremely long. We placed an order to go and the wait time was 1 hour. We really don’t mind waiting for the food, but no one has been going in and out of the building to pick up orders and the tables are nearly empty. Furthermore, the pick up time has exceeded and it still isn’t complete. I understand quality over quantity, but I think the level of business should dictate the time for food prep rather than the point of sale designating a pick up time to be extremely long when the restaurant is completely dead. It seems they have multiple staff members go on break at one time and maybe having people alternate their breaks would help? We ordered at 12:25. Our pickup time was 1:35, didn’t get...