Krispy Kreme — Restaurant in Columbus

I placed an order online the night before, so I could quickly pick up the order the next morning. When I arrived I was treated with our machine is down and these are the only donuts we have. I said that I had placed an online order for two dozen, one plain and one mixed. I said forget about the plain just one dozen of whatever you have. The manager said, I'll refund your order. I asked if I could still get my ice coffee, she said wait until I get your donuts. She got me the donuts, wrote down my name and order number, I ask about the ice coffee again, to which she told a coworker get him his ice coffee. That coworker had no idea how to make ice coffee, no fault of hers, she was burning her hands trying to put hot coffee in a plastic cup. Finally another coworker told her to put it in a regular coffee cup, the they just put some ice in the cup. Definitely iced coffee, but not ice coffee. I never...

Well, here’s another business that will probably end up closed. Want to know why? The last three visits have been not good. The first wasn’t terrible. The staff was prompt, friendly and helpful but messed up my charges. I had a coupon and it was good for up to five orders but only had one discounted. The second visit, I waited at the order window for 5+ minutes and nobody ever greeted me, so I left. Today I went and the order taker ‘couldn’t hear me’ so when I got to the window I asked for them to split up one dozen into two half dozen boxes. No big deal right? Well, seemingly it was. I was met was a sigh and an eye roll. I instructed her to give me my card back and cancel the order. If management/ownership wants to know why their business isn’t making money, it’s because of your terrible...

They are so annoying. I placed and paid for an order at like 5-6am for a certain type of donut. I had my pickup for 11am. I get to the drive thru just for them to ask my name on my order and say they don’t have the donuts. Don’t you think as a business you could call and let people know? Especially after you take their money. I asked for a refund because I wanted what I ordered. The workers aren’t helpful and they just seem like they don’t give a f. They refunded me and the email says “customer no longer wants order” NO YALL DONT HAVE WHAT I ORDERED AND FAILED TO COMMUNICATE WITH YOUR...