Pizza Hut — Restaurant in Columbus

4:45 ordered online.

Received a text 5:01 that my order was out for delivery

due by 5:45 per the original email.

5:53 called and placed on hold by a guy. Answering the phone by asking to be placed on hold is not very professional btw.

6:02 Answered. Different guy answers the phone. Sounded half asleep. Asks for my name and phone number. Tells me "It" says it is out for delivery. Cancelled the order.

6:31 Guy that answered the phone calls me back to confirm my delivery address???? WTH

So from 4:45 PM - 6:31PM a grown adult could not make a pizza and deliver it 1.7 miles? And these are the people demanding $15.00 as a base wage........SMHL

Placed additional calls and an email to get points back. Not the first issue, but can assure of it being last. There's too many other options on this highway to continually put up with sub standard service.

Typical ##### place in the area. Never observe parking spaces. Government needs to investigate PPP loans on the ##### "restaurant."

Now they have have insta cart drug users deliver...

I just called and it seemed the guy taking my order was very lost in the process of how to take a phone order for delivery. Didnt ask how to pay, time for delivery, and distracted by other employees and/or people in the background. Very displeased! Very unprofessional!!!! On top of that, he was uneducated in the menu and didn't offer anything. Pizza Hut, can you please step it up? I tried Dominoes and they didn't offer delivery which now I wish I would have driven to get my food instead of dealing with the service I was just provided. I am waiting for my good and curious to see how this unfolds. All I have is credit card, so we will see. Get your pizza together and give what the people want, simple customer service. Thats it. Then you get our...

I ordered a pizza for delivery at 6:21 PM today. I was told it would be delivered at 6:50 to my address, but after 30 minutes of it being late, I called about my pizza and was told that it was still there at the store. There were several orders they wanted to finish behind mine, and they wanted to deliver them all at once. Keep in mind I live 7 minutes from Pizza Hut. They made me wait a total of 42 minutes past the time of arrival that I was expecting because they “wanted to cook other people’s pizzas and deliver them on the way to my house.” Worst delivery experience ever. Will not return. Thank god this town has a papa johns that actually delivers on time and doesn’t make me wait over an hour and 10 minutes on a freaking pizza....