Sonic Drive-In — Restaurant in Columbus

If I could give them 0 stars I would. I thought the manager was a man. First off the steak that I ordered was undercooked and it made me sick the night after I ate some of it! I literally kept the sandwich and brought it back and asked for the manager who just looked like a car hopper. She came and said "if I didn't have the receipt she couldn't prove that it was from this store. " I'm wondering why would a person go through the trouble of taking pictures, bringing the original sandwich back to be lying about food that's undercooked? It wasn't my fault, so the lackof customer service and understanding was lacking every degree of professionalism AND the girl said "uh yea I wouldn't mind replacing it as long as u find the receipt because that is raw! " There was also a piece of hair in it as well.... After she looked at the picture SMH..... Ridiculous. No one has time to bring back food to be lying.... I'm disappointed in the Sonic restaurant in Columbus, MS...

Rico Collins is a horrible manager that does not discipline his managers who are not professional on the job. One of the other managers Crystal is not professional at all. She comes to work late anytime she want and she’s always on her phone showing people pictures of her damn dog as if anybody cares. But if any of the carhops be on their phone for a legit reason, she threatens to fire them. Rico does not know how to keep his managers under control because they are out of control doing what they want and Rico lets his managers talk to anybody any kind of way and he & the managers need to be...

I stopped ordering food here because it was either wrong, greasy or too hard to eat. (Ie; chicken tenders, fries, even buns on burgers) So, I figured "Ok, well, at least they aren't like McDonald's and I can count on them for ice cream!" I have never been more wrong. It's almost always melted (even in winter?) on arrival and in instances where they have to mix ANYTHING together...well, they don't. Ever. This is the last time I'm spending my money or letting anyone I know spend it for me. Sorry, Sonic. I want to...