Stauf's Coffee Roasters — Restaurant in Columbus

One Saturday out of the month we go to Pistacia Vera to grab some macarons and try different coffee shops out. So this being just down the road, we decided we would give it a try. To only be disappointed. It was so loud, the lady could barely hear our order, especially while we were wearing masks (Columbus mandate), so we had to repeat it several times. For it to still be wrong. We ordered a large iced caramel latte, light ice, and two large hot caramel lattes, one with almond milk and an extra shot. The iced latte made was a small, so I told the guy making it that it was supposed to be a large. He looked at me, looked at the order, rolled his eyes, and said with a hint of annoyance in his voice “so… you want a large then??” Yes, that’s what I told her, that’s what I paid for… so he grabs a large cup, dumps the small into it and just adds a bit more milk… not another shot of espresso, no caramel… just more milk… when I tried to mention it and asked if he could remake it, he acted as if he couldn’t hear me and just went on making the other drinks.. The one that was supposed to have almond milk, he started to pour cows milk in it.. so I stopped him and said it was supposed to be almond milk… he sighed with annoyance and grabbed the almond milk.. no extra shot.. at this point I felt uncomfortable with the customer service and wasn’t going to make a scene in front of my teen girls. So I walked away with our messed up order. I’m not sure if it was just the lack of care that day, but to me, the coffee just tasted like glorified Starbucks.. Except the iced latte, that just tasted like milk with a hint of coffee… 🤷‍♀️ Hard pass for me with this...

Worst service ever

I have been a loyal customer of your German Village location for years. I have had a bad experience before with one of your baristas, Britney. However, today was by far the worst customer service at a coffee shop that I have ever experienced anywhere in the world. For starters, she didn’t even acknowledge or respond to my greetings. All she said was “what do you want?” Not hello or hi. Then she proceeded to asks me if the food I had in my hand was going to continue to be eaten inside, I responded that yes. Well, she proceeded to lecture to me about it in a rude and demeaning tone. I’m fine with no outside food being accepted inside, it’s your business but there is no need to be rude. Then she decided to talk to her coworkers about me and in her words “all those customers that can’t read a sign”, literally like if I wasn’t there. Not happy with that, I asked the other barista preparing our order if he could please make it to go instead, Britney decided to just bark at me telling me that I had clearly order to eat there, again in a very rude tone. She and her other coworker apparently like to talk about their customers “behind their backs” when the customers are right next to them. On top of that, she put in the order of our second drink wrongly. This isn’t the first time I had come across her rudeness but today it was...

Right next to The Book Loft, it's a good place to relax and have a good cup of coffee. We went for a Mocha Chill and a Chai Chill along with an Espresso Chocolate Cake. We didn't like the taste of either of the coffees - not to say something was wrong, just that it wasn't the kind of coffee that suited our taste buds. However, the Espresso Chocolate Cake was truly amazing - that explains why we had the last piece. The coffee flavor was perfectly balanced out with the chocolate. Visually too, the cake was super tempting. They have multiple seating options. There are a few tables just outside the cafe on the sidewalk. They have a good indoor capacity. In addition, they have a couple of tables with umbrellas in the patio set up they've created. On a sunny day, open seating is definitely great. In addition, they have another closed peaceful room adjacent to the patio. Besides the brewed coffee, they also sell raw coffee, coffee machines and mugs etc. Just as you enter you also see some kind of machine (not sure what it is) that gives you a feeling that you're in the coffee world now!!!

Overall, I loved the ambiance, the overall feel and the cake here. Not so impressed with the coffee yet, but would still give it another try if I'm...