Graystone Wine Cellar — Attraction in Columbus

Double booked our wedding rehearsal dinner after talking to us for 3 months. Made us reschedule the entire event for a new venue. What a total Mickey Mouse operation. If you're going to book an event somewhere, do it somewhere with competent management.

Update 3/11: So the management has replied to this review, and of course has blamed us for the mix-up. My mother talked to them for 3 months to reserve this spot. It wasn't until Tuesday of this week that the owner discovered that we were a different party than the party he booked. We asked him multiple times for a contract, which he never sent, because he thought we were another party. Now mind you, I can see this happening easily if we had the same last name, but our last names are very very different than the party that he booked. Because of his screw-up concerning this we had to throw away our invitations, and almost had to cancel our rehearsal dinner all together, since we are a mere 3 weeks away from this event. An apology would of been nice. Blaming your customers for your own screw-up reinforces the type of establishment you are, and we're probably better off not using your business for this event. As a person treated well by a business will tell 5 people, a person treated poorly will tell 50. We have 300 people coming to our wedding on April 2nd, and now they all know about this issue. The chances of me or anybody I know ever hosting an event at Graystone Winery is nil to none. This is probably one of the biggest events of mine and my fiance's life and to have to change venues after you repeatedly promised us a table at your restaurant was incredibly difficult. Doublebooking for April 1st isn't our fault, it's yours. Take responsibility for what you did and stop trying to blame others for...

The Greystone Wine Cellar was the perfect place to have our wedding and reception. From the first time we visited, we knew it was the venue for us. We loved the intimate atmosphere and unique limestone walls. We appreciated the convenience of having the ceremony and reception in the same building and how much décor already existed. There was truly little we needed to do in that regard. Brian is true to his word when he says he offers fair, straightforward pricing and the highest quality menus and service. Having so many pieces of the wedding handled by one vendor made planning so much simpler. Brian’s relaxed and professional approach immediately put us at ease when making the decision as to where we would celebrate our big day. Our guests had a wonderful time and couldn’t praise the food and venue enough. The only little glitch that we had was that we had requested a dairy-free chocolate cake on our dessert display due to a family member’s allergy. A couple of days before the wedding, we found out they could do gluten-free, but not dairy-free. If we had more time, I probably would have tried to make other arrangements. But this was just a small miscommunication. The whole team of people who work went out of their way to meet our every need and were on top of everything. We can't thank them enough for everything they did on the day to make our...

Owner Brian is a super nice guy. Very convenient set up how they offer menu packages and all inclusive pricing. Very reasonable prices and found best deal when compared with everywhere else we looked into. We had rehearsal dinner here and it was a learning experience. We recommend that you go with the appetizers and not just the salad. The salad was very skimpy and basic. Also we are not big drinkers so only did the champagne toast, but none of our guests were offered soda as included in our package and we were not informed that we had to let them all know to go get it at the bar. Being preoccupied with the details as hosts we were unaware none of the guests had nothing but the water at the table until after guests told us after the wedding. Parking is very tricky in this part of town on a Friday night and the stairs were a huge obstacle for one of our elderly guests from the bride's family. The dinner was...