Twin Peaks — Restaurant in Columbus

We entered a reservation at 7:32pm for two people among a lobby full of other guests before us and after us waiting to be seated. The host said it would be 10-15 minutes wait. So we enter our information and wait in our car to avoid crowding the lobby. My brother and I talk for about thirty minutes when we realize that we should probably check what's going on. We go in and the host says our information wasn't even entered. The lobby of everyone waiting before us and after has been totally emptied. So we waited for over 30 minutes for no reason other than their system somehow missed entering us in or the host failed to book us.

Waitress arrives after ten minutes. I order a beer. Takes another ten to arrive. We order wings. Waitress named Asia says it will be a while before wings arrive. I appreciate the honesty about that so we can't ding that. However, we ask for two ranches and when the wings finally do arrive we only get one. By the way, the "Nashville Hot" probably wouldn't hit a single Scoville of heat. They weren't even mild. They didn't tickle in the slightest. We have to wait a while before she makes her rounds to get the second ranch we originally asked for. Before she leaves she says "let me get you some napkins and utensils". Another twenty minutes goes by of Asia passing our table at least three times and not delivering said-utensils or napkins. At this point I am looking for her again to get it and we are down to two wings already so it's probably pointless. A manager-type (I think) sees me looking around and asks if we need anything and I said we need utensils and napkins and only then does it finally arrive. We order some burgers. I got the bacon one and my brother gets a hangover burger. They're...okay. Typical "bar and grill" type burger that's nothing to write home about. I ask Asia for some salt and pepper. She comes by five minutes later and says "you wanted salt and pepper right?" and I say yes. She comes back with just salt. At this point I give up and settle for just salt because there's some kind of failure somewhere in management of this place. We finish eating and I ask for the check. Fifteen minutes goes by and no check. Almost twenty minutes later we finally get our check. We leave at exactly 9:59:29 PM.

Barring the fairly called delay on wings, the wait for everything from our seating that wasn't booked to just getting things was ridiculous. I wasn't expecting to spend nearly two and a half hours here. The wings weren't spicy. The food was not worth the wait, and the service was just downright abysmal. The hostess and server failed. The manager who bailed us out of our napkin problem was good for stepping in, but the responsibility for the failure of attending to the table was somewhere in this management of this server and hostess. When going to a bar and grill, a little bit of latitude can be given for the relatively copy-and-paste nature of this very typical American food. Nobody expects fine dining here. However, for a sporty type of place, with lots of screens showing relatively uninteresting sporting events this time of year, some special care could be given to at least make up for the (at best) mid-tier food and boring college basketball/gymnastics events on the screen. That stopgap is good service. If the views and food aren't there at least serve it will. The service and seating was not only not served well. They were served in total neglect, with no attention to what was ordered, and without the proper utensils. I cannot emphasize enough how unpleasant of an experience this was and no "great views" made up for it.

EDIT: The response by the owner below was i initiated and they have not responded at all. It was March 3rd when I sent my follow-up and it is now March 15th. As if their service at this establishment isn’t terrible enough, their customer service is obviously not serious and this supposed “follow-up” to look into my experience appears to be...

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If Heaven Had a Sports Bar, It’d Be Twin Peaks – and Kayden Would Be the Angel Serving Bacon

Let me just go ahead and say this right now before I even talk about the vibe, the service, or the Philly cheesesteak: THE BACON. My God, did I tell ya about the bacon?!

I’ve had bacon. You’ve had bacon. We’ve all had bacon. But what I experienced at Twin Peaks wasn’t bacon—it was something from another realm. I don’t know what sorcery they used back there in that kitchen, but this wasn’t just “crispy,” this wasn’t just “smoky,” this wasn’t just “perfect.” This was bacon that made me question every decision I’ve ever made. Bacon that made me think I could fight a bear. Bacon that whispered, “You’ve never really lived until now.”

But let me back it up…

The second I walked into Twin Peaks, I was greeted like a king. The atmosphere? Electric. The TV screens were blaring every sport imaginable. The rustic wood décor made me feel like I was in a cabin built specifically for legends. Then—Kayden appeared.

Kayden wasn’t just a waitress; she was an experience. Professional, friendly, quick on her feet, and had this energy that made the whole table feel like we were longtime friends. She knew the menu like the back of her hand and recommended the Philly cheesesteak. I’m forever grateful.

Now… that Philly cheesesteak. Sweet baby Jesus. It was everything. Loaded with perfectly seasoned meat, melted cheese dripping down the side like it was proud of itself, and grilled onions that made me want to write poetry. Every bite was a fist bump from the culinary gods.

But did I tell ya about the bacon? Because let’s not lose focus here. I ordered it on the side, just to test it out. I didn’t know I was about to meet the single greatest slice of pig that’s ever been blessed by fire. I took one bite and immediately called my buddy and told him to get down there. I don’t even care that it was 10 p.m. on a Tuesday—this bacon doesn’t wait for your schedule. It demands your attention.

Every time I took a bite of that Philly, I followed it up with a bite of bacon. Like a spiritual pairing. Like they were meant to be together. You know how some people pair wine with steak? Forget that. From now on, I pair bacon with everything. That’s the standard now.

Kayden kept the drinks coming, checked in often without hovering, and made sure everything was perfect. She deserves a raise, a trophy, and probably her own bacon brand because I swear she blessed that bacon just by bringing it to my table.

So here’s the final verdict: Twin Peaks is not a restaurant—it’s a lifestyle. Kayden is a superstar. And that bacon? That bacon changed my life.

Did I tell ya about the bacon? Because I’ll be talking about it until the day I die. And even then, I’m gonna ask for it at the pearly gates.

10/10. Will return. Will eat bacon again. Might...

I had an absolutely outstanding experience at Twin Peaks, thanks to the exceptional service provided by Brianna. From the moment I arrived, Brianna's warm and welcoming demeanor set the tone for a delightful dining experience. She greeted us with a genuine smile and made sure we felt comfortable and well-attended throughout our visit.

Brianna's attention to detail was impeccable. She was incredibly attentive, ensuring that our drinks were refilled promptly and that our food was served exactly as we ordered. Not only was she quick and efficient, but she also engaged with us in a friendly and professional manner, making us feel valued as customers.

What truly set Brianna apart was her ability to anticipate our needs before we even had to ask. She checked in with us regularly without being intrusive, and her knowledge of the menu helped us make excellent choices that we thoroughly enjoyed. Her positive attitude and dedication to providing top-notch service made our meal memorable.

In all my visits to Twin Peaks, Brianna stands out as the best server I have ever had the pleasure of meeting. Her commitment to excellent customer service is truly commendable, and she deserves recognition for her hard work and outstanding hospitality. I look forward to returning and hoping to be served by Brianna again, as she has set a new standard for...