Out off all jack in the box restaurants I've been to this one had the worst service. I went at 4:30 today Nov, 26th through the drive through while it wasn't busy at all. The girl over the intercom didn't make me feel welcome she started with "go ahead and order". I "went ahead and started ordering" I ordered a number 8 and wanted a monster taco she replies "we are out of that taco" no apologies no suggested replacement items. I finish my order. I get to the second window she hands out the drink and tells me the price, without and welcome or anything. She asks if I want any sauces I reply yes please plenty of taco sauce, she doesn't say anything and leaves the window returns and opens the window half way and holds out my bag of food and as I say thank you and grab the food she just closes the window and walks away. Top all that off, Not a single sauce in the bag.
This was the most disrespectful way I've ever been treated at any food place, especially when I'm being polite and respectful even throughout the entire ordeal. Remember I was the only car in the drive though so the was no need of rush or shortness.
I only gave 2 stars because the food seemed like it was sitting in a warmer for a long while and service was way below par. I do not mind changing my opinion if a manager tries...
Read moreRude employees, probably the rudest I have ever seen of any fast food chain I have ever been to! Got rudely snapped at multiple times while ordering. I get it's the graveyard shift, but it's 1am, it's not like it's busy or stressful; there was 2 cars in the drive-thru, TWO! 1) Yelled at us to "wait" on the intercom as soon as we pulled up. 2) Man on the intercom was very rude, impatient, sarcastic and snappy. 3) Rushed us through the entire ordering process. 4) Got snappy because we asked for a sprite (which was out of stock) and when we asked "what else they had" the man on the intercom said "anything but sprite." 5) Rudely proclaimed they didn't have onion rings when asked. 6) Lastly, slammed the window in our face after handing our food to us, even though we politely said thank you (and yes we had to check the food for spit.) For the first time in my life I made a complaint with corporate. I am now awaiting a response from a representative. As for management: Stop acting like you care and actually DO SOMETHING, we aren't the first to make these complaints and we surely won't be the last. DO. SOMETHING. How many 1 star reviews do people need to write before someone is held...
Read moreIf I could I would put a 0. I went this morning and i probably won't b back there again. The guy in the am wa extremely rude he was rushing me while ordering and then wen I didn't understand what he said he rudely told me I asked u and u kept saying yes. I said sorry I didn't understand what I said then he repeated I asked you and u said yes. I even to my son who was there I dnt knw why people have to b so rude at the window he was jstvreal rude I called the number on the drive thru side to let them knw and to my surprise he was the one who answered so I jst hung up. The 1st time I went the I called cause there was a hair on my brother's hamburger and to my surprise they told me it's not ours ot must b urs I said I have my hair red and it's not red she said then it's your brother's my poor brother who was at his last week alive due to cancer was upset and kept telling me tell her I'm bald I have no hair... so i jst said I dnt want my money back i jst wanted to let u guys knw to b little bit more careful but thank you.. I knw long story but thought maybe someone can help make a change every little bit count thank you.....
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