Dragon Star — Restaurant in Concord

STAY AWAY!! I’m new to Concord this place is recommended to me. it was the worst experience I’ve ever had with any restaurant. I ordered $35 worth of food. One of the items I ordered was a quart of wonton soup. I got egg drop when I called back to find out why. The Manager told me that’s what you ordered. You ordered 19 that’s what you got! Which was my mistake. I ordered the wrong number. But the way the manager of this place handled the situation I can’t even put into words how mad I am. He was rude. Talked over me hung up on me then when I called back, he said I can’t bring wonton soup back out to you, sir. I can’t pay a driver to come out. I said I’m offering to come pick up wonton soup and swap it out. And again he hung up on me. I’ve been a restaurant manager for 25 years. You do everything you can to make the customer happy if a customer told me I’ll come and pick up something different. I would just make it for him to keep the customer happy. I wouldn’t yell at them. I wouldn’t hang up on them if they offered to come pick it up. I would tell the customer no problem bring the soup back and I’ll give you wonton. I will find a different place to order my Chinese food from. I guess this place is so busy. I guess they don’t need new customers. I get Chinese food probably twice a monthly 60-100 dollar a month. And to be honest, it’s subpar food anyway at least what I’ve tried so far. Like I said before stay away...

Food wasn't amazing, you really need a sauce to make it taste good, but to each their own. Unfortunately, our experience was completely ruined by the fact that this place tried to write in their own tip. Normally I am a good tipper at restaurants, I just don't typically tip for To Go orders since all they really do is hand you the food. Well I will definitely be paying more attention in the future and making sure I write in my desired tip because his place felt the need to give themselves a 30% tip; mind you, this was on top of an already $32 dollar order which is extremely sketchy. Maybe they were a little upset about the lack of tipping, but that's no reason to do something like that. Heck, I probably wouldn't have even noticed if the tip was in the 15-18% range, but 30%? We went back to have it fixed which they did (mostly). However they still charged us $1 dollar more than what the original order was... Anyway, just wanted to put this out...

I had a few minutes and had been craving fried rice for about two weeks so i stopped in for a quick order of house fried rice to go, I was the only customer there sitting my order but getting the pint of rice took about 15 minutes then when I get home and open it up i was immediately able to discern that they were out of fried rice at the moment and in a hasty corner cutting move to fill my order they decided to take white rice and mix it with the meat and vegetable fillings of house rice and put it in a container and send me on my way.

I am completely beside myself with what just happened, and disgusted with the manor they were willing to let their food be presented to a customer, and laughed when I saw that on their website they claimed "Dragon Star features authentic Chinese food to take out, our cooks are masters in the art of preparing the finest quality Szechuan, Hunan and...