Rent-A-Center — Local services in Concord

Don’t expect any kind of help from the Concord store and especially from “Ashley” that works there. I inquired about renting a product from them and spoke to her directly. Was told I’d receive a call back, never did. So I called to follow up. Was told they would not be renting to me despite me just paying off a 65’ Smart TV from a different store prior to me moving. When I asked why they will not rent to me, the response was because I paid late once for the TV that I just PAID OFF. I understand if this is policy or if I had a balance with a previous store (which I do not). But to blacklist me from renting and just ghost me ? Unprofessional. If she simply would have called me and discussed this with me, fine. But to hold a missed payment on a product that I already paid off against me is kinda crazy. Hope you work on your lack of professionalism Ashley 😅. Thanks for...

0 out of 5 stars would NOT recommend this company or any rent to own places. Unless you want to be scammed. They are scammers. They charge 4 times what the stuff is worth. They don't care about you they only want your money. The customer service is horrible. Just save your money and buy the stuff instead of renting you'll save SO much money. A PS5 is only worth $500 not $2,000 My husband left a review on here and was given a customer service number to call and they still did nothing. My husband called them out for being scammers in the feedback and they denied his feedback. So if you take the time to give them feedback related to money they won't care what you say. They will just deny it. They only care about stealing your money. As of today we are returning the PS5 and WILL NOT be doing business with...

The reason why I gave it one star it's not the employees it's just how they price their products like a game systems you should not cost you $1,000 over was actually worth like PlayStation slims are like at least $500 Xbox are 500 switches are 300 I don't know what the other systems are but they should be instead of being 12 months or 15 months it should be 5 months for $120 a month because I think it's wrong taking too much money out of and customers that can't afford those prices if you lower the prices to fit the customers payments maybe would be better please listen to your customers can some people live on a fixed income social security to can't afford...