Fusion Buffet — Restaurant in Concord

Found this place to be very popular, so figured it must be worth checking out. Unfortunately it missed the mark in my opinion and bear in mind it’s just that. Place was packed by Noon and had a waiting list unless you were there alone. The offerings were pretty typical of an Asian buffet and I walked away confused as to why it’s called Fusion. While I didn’t sample everything, the food items I did were bland, and to my surprise the tables were void of any salt or pepper. When paying as you enter your forced to prepay a tip unless of course your bringing cash with you. So after being shown my table I never saw anyone from the hospitality crew again or at least not at my table. I think it’s because they’ve already in essence been tipped and therefore feel as if they don’t need to work for it. Price wise I found it to be a bit up there but I do understand everything is costing more so they need to charge more. Overall I give this place a grade of C+ . Several items that I wanted to try were already gone and hadn’t been replenished yet and to keep the line running smoothly I chose not to wait. Not sure why the food was bland considering how Iam sure they use MSG and yet it was. Iam not telling anyone not to go Iam just offering up my experience So I went back today and found the food still tastes bland, no salt or pepper on the tables nor did I see any soy sauce. The ribs were cold as was the grilled shrimp what ch tasted very fishy almost as if it was or had gone bad. The walnut shrimp was room temperature and that’s really disappointing given that they had just opened and the offerings should have been at least 140 degree. My choice ncerns are that someone and hopefully not me will get sick from food items being out of temp. Still can’t figure fire out the floor help. Hardly come to the table and clear anything. The tip is paid upfront and this may be the reasoning. Why work any harder if you already know your getting tipped something. Perhaps Iam wrong in my assessment but it sure seems that way on the surface. Again I would never tell anyone not to go but rather please go check it out and form your...

We tried this place on a whim and were seriously disappointed. Let me break it down for you and save you a trip.

Environment: whoever chose the finishes for this restaurant has zero sense of style, taste, or color. It is comprised of a dozen different kinds of super shiny surfaces that give the impression of an early 2000’s tween clothing store. Try walking around all the feral children and socially inept adults and you’ll be hampered by orange and brown, absurdly large, heavy tufted pleather chairs. The organization of the food lineup also makes no sense. The bathroom was a mess and not designed efficiently. Every floor surface was wet and slippery — the entire place.

The Staff: honestly they were all working really hard in this insane “restaurant” where everyone seems to bring small children?! Why, I do not know. Something about buffets makes otherwise reasonable adults act like kindergarteners at snack time. My qualms are with the owner of the establishment insisting on making it so ugly and buying gross food. On that note…

The Food: for the price, deeply disappointing. $30 a head, plus tax and tip, and $10 for a Modelo meant two people spent about $90 here. Also it’s about 75% seafood so of that’s not your thing (like me) you will be left with few options. Vegetarian? You can have a lame salad worse than a school lunch. Crab rangoons? Psych, it’s herring. You eat meat? One beef option, one pork, and some questionable chicken. The fried rice tasted like a hospital, that’s the only way to explain it. The jello was tough (who ruins jello?) I tried to have Raspberry Brisk, it was just water. Want a dessert without cream, lactose-intolerant people? You can have…some fruit. Even if you do like seafood, people were grabbing at it like it was candy from a piñata. Good luck getting anything other than a half-smooshed shrimp and impenetrable crab legs. We managed to grab a few items and barely finished a thing, it was all gross.

They replaced Lucille’s BBQ with…this? Give me a break. What a...

My family and I were so excited to try this place as we live 2.5 hours away and were in the area. We even skipped lunch to enjoy the late lunch there around 2:30 PM on a Saturday. At first glance, the restaurant looked modern, but that quickly faded. The space is cramped, the floors were sticky, and navigating around was uncomfortable.

Fortunately, we were seated in a booth, but the self-serve drink and soup area was chaotic. The soups were awkwardly placed near heavy foot traffic with no counter space to safely pour a bowl or set anything else. The self-serve ice cream station was also unhygienic, with kids and everyone reaching into the freezer to scoop their own with hair and clothing all over the place.

Food-wise, it was mediocre. Most dishes were lukewarm, seafood was clearly frozen (not fresh), and the sushi selection was limited. The chocolate fountain seemed like an afterthought. The only highlight was the Mongolian grill, which came out fresh, hot, and flavorful.

Our table busser was polite, which I appreciated, but the $122 total for two adults, a 12-year-old (charged as an adult), and two small kids wasn’t worth it at all. My kids enjoyed the all-you-can-eat aspect, so I’m giving 2 stars and again, the busser was very kind. However, we won’t be back and do not recommend the place. Better to spend your money at a sit-down restaurant or elsewhere you are...