Starbucks — Restaurant in Conway

Lake Nona, FL. It’s more spacious than the other location was and the outdoor area is more shaded with padded patio furniture. Remote work and meetings abound. Upbeat BTS, Timberlake (Take Back the Night), Judy Garland (Somewhere Over the Rainbow), and…White Christmas? 😂 Happy place. Got two greetings, eye contact, excellent service, hot sous vide eggs, good Pikes Place drip coffee, a better Starbucks experience than usual. Drive through moved quickly (Friday, 3/8/24, 11:00 am). Team worked well together and was courteous, professional and smiling with each other. My friends who live in Moss Park come here for remote work a lot. It’s newer and seems to have gotten over the bumps in the road of...

Went through the drive thru for an Oleato, they gave me the wrong drink. Label was even wrong. Went inside to ask them for the right drink, argued it was the same drink despite the wrong label and drink look. Then gave me nasty looks and attitude and then still made me the wrong drink and added cayenne spice to my drink. Me asking politely for my proper drink shouldn’t result in me getting attitude, the wrong drink and a bonus hot spice added. This is disgusting that you are unhappy you have to remake an order you got wrong and have to add cayenne to it? Do y’all really want a future lawsuit? That’s ridiculous retaliation over a...

This location takes forever and they ALWAYS get my coffee wrong. What's worse is when I tell them on my next visit that it was wrong they just say sorry and charge me for another one which is also wrong. One time they straight up forgot about my food as I stood there waiting for 15 minutes watching others come and go. The starbucks across the street by ABC is a real starbucks, this one is mcdonalds. I will not go back. The worst part is I always tip well.

I got so frustrated I actually reached out to Starbucks via chat and submitted a complaint. If they follow up with me I'll update my review but I'm not...