Graziano's Restaurant Coral Gables — Restaurant in Coral Gables

Today was one of the most disappointing and stressful days I have experienced as a regular customer who dines here, at least, more than once a week. This morning, I had breakfast, paid, and left. I did not check truly what I used to pay, but because I was in a hurry, I did not make a fuss, as I always request my printed receipt in case something happens. After being to my doctor, I had to go back as I was going to use a $20 note to pay something, and when I check this was fake. Since I was there first, I genuinely thought it happened there, and I also thought my change was wrong. The actual transaction where I got this fake note, was actually at the Starbucks in Miracle mile, but I did not remember such thing until after what happened at Grazianos this afternoon. I requested to talk to a manager, and one of the ladies who is on duty, kindly heard my query. She called another manager, who speaks with Portuguese accent, and whose name I will not mention. He listened first, but he already had made conclusions thinking I was trying to steal money, and even mentioned that that week he had also had another incident with a fake note. He said that once that he watched the cameras footage, he would make that person pay. So I left the fake $20, and my printed receipt, and phone number. He later called saying that he saw the footage and that I see a $20 and was given the change. But I was still confused as I thought I had used $100, until I realized the $100 was the day before at Starbucks. I tried to explain to him, but he started treating me like I was lying. He called the police, and I waited, because as I needed to clarify the situation, and he was not just not willing to listen so he could understand, but he treated me all the time badly, making me more and more upset, to what I yelled asking him to stop, and he said he would not shut up. In customer service, you do not upset a customer because you think you are right. He made me upset to the point that my blood pressure reacher 178, and after the police could finally take the report and heard what truly happened, they called 911, and the Paramedics confirmed that in fact, my blood pressure got high because of how upset I got. This manager also refused to call a person in a higher position than his, saying the he’ll was the higher manager and there was nobody else to hear what I wanted to complain about. He dismissed me, mistreated me, humiliated me, and then thankfully the police figure out that in fact, mine was a genuine mistake, and took a report, and kept the fake note. I am still very upset and I do want to speak to a real owner or the boss of this guy. He not just assumed that either one of the employees tried to put a fake note, before running the cameras, but when he could check that the note did not come from there, he already had make in his mind that I was a thief. He packs of the skills a true manager needs to clarify misunderstandings, and he is not willing to accept mistakes he or others make. This was the worse experience I have ever had. I am a disabled person, and one of the reasons I was unable to keep my cool was because I am very ill right now. He did not listen, made me more upset and also treated me in a very unfair manner. I am glad the Coral Gables Police Department could take part in this, helped me, clarified it, and will eventually report this to the higher level to investigate, the fake money issue. One more thing, people should be more aware of the cash given, as this was a note someone used to pay at Starbucks, but it seems now that there must be someone printing these and using them. That is stealing, and unfortunately, I was victim of this, and cannot do anything, to get the lost money. Coral Gables has started to have issues with safety, and now money laundering and fake printed money. My mistake: not checking my change because I trusted the Starbucks cashier, who probably did not realized it when it was given to him or her. From Grazianos, I expect to give me the chance to talk to the owner, due to such offense and...

Nestled in the heart of Coral Gables, Graziano's stands out as a culinary haven, offering an exquisite blend of Argentine flavors and an inviting ambiance that promises an unforgettable dining experience. From the moment you step through the doors, you're greeted with warmth and hospitality, setting the stage for a remarkable evening ahead.

One of Grazianos' most notable features is its extensive wine list, curated to complement every dish on the menu. Whether you're a seasoned oenophile or simply appreciate a good glass of wine, Grazianos' selection is sure to impress. From bold Malbecs to crisp Torrontés, there's something to satisfy every palate.

But the delights of Graziano's extend beyond its wines. The cocktail menu is a testament to creativity and craftsmanship, offering innovative concoctions that tantalize the taste buds. Whether you're in the mood for a classic vodka tonic or an adventurous specialty cocktail, the skilled bartenders at Graziano's will craft the perfect libation to complement your meal.

Now, let's talk about the food. Graziano's takes pride in serving authentic Argentine cuisine, and it shows in every dish. Start your culinary journey with the Provoleta, a heavenly concoction of melted provolone cheese served with a tantalizing array of toppings. It's the perfect precursor to what's to come.

And what's to come is nothing short of spectacular. The star of the show at Graziano's is undoubtedly the Asado, a traditional Argentine barbecue that's a carnivore's dream come true. From succulent cuts of beef to flavorful chorizo and morcilla, every bite is a revelation. Pair it with a robust red wine from Grazianos' cellar, and you're in for a truly transcendent dining experience.

Of course, no meal is complete without dessert, and Graziano's does not disappoint in this department. Indulge your sweet tooth with one of their decadent offerings, from creamy flan to rich chocolate cake. Each dessert is crafted with care and precision, providing the perfect finale to your culinary adventure.

But what truly sets Graziano's apart is its impeccable service. Ana, our server, elevated our dining experience to new heights with her attentive and personable approach. From her thoughtful recommendations to her genuine enthusiasm for the cuisine, Ana ensured that every aspect of our meal was nothing short of perfection.

What's more, Graziano's makes dining convenient with ample parking options, including both easy self-parking and available valet service. So whether you're a local looking for a new favorite spot or a visitor seeking an authentic taste of Argentina, Graziano's is the perfect destination for an unforgettable dining experience. Treat yourself to an evening of culinary delight—you won't be...

Coral Gables is always full of great people, with high energy, and a classy taste for excellence. So, I was pleased to have lunch with a distinguished famous person at Graziano's.

The crew welcoming us, were superb! An extremely, well educated group, who can make your entrance and stay such a pleasure. The ambiance of the place is elegant! The place is located in a corner with a view toward the beautiful streets in the center of Coral Gables.

This restaurant has an impressive selection of wines, some decent, some very classy and delightful.

We both ordered an Argentine steak, since the locale is famous for such cuisine. Unfortunately, the experience was a bit short of expectation. As an avid Argentine connosieur of the South American nation and its dishes, given my multiple trips and stays in Buenos Aires, Córdoba, Mendoza and other parts of Argentina, the meat was in short decent, but lacked several options that go with the entrée. Several accompanying options, the restaurant did not have, which forced us both to take, what they had? Awful!

While our server deeply apologized for the lack of options, returning a couple times to inform us that such and such, was not available. Thus, what is the point to have it on the menu?

In summary, I give it a three (3) recognizing the efforts of the greeter, server, and others within the place. That the restaurant lacked items in its menu when is open to the public, is more of a managerial concern more than the workers within the location.

There are several other restaurants in the area, which can offer a full menu to its patrons. It is my hope that in your visit, such deficiencies have been corrected, because the place is very well decorated, with an atmosphere that is inviting to the demaning public of the area. While it boasts to have been open since 1962, it presents a modern feel. The challenge is to have what you offer, so that one can recommend not only the great attention, but also, the food and its specialties. In my visit, this was...