Omg. The date is October 7, 2022 It took 30 minutes to get a sandwich. They were out of chicken, steak, and only had two kinds of cheese. I should have gone with my first instinct and walked out after it took 15 minutes to make 3 sandwiches for the guy in front of me. More disturbing was the attitude of the two employees on duty. The slow one at the counter and the other young male who was too busy on his cell phone to bother helping customers. He was pretending to mop the floor but finally came to the counter to help put on the fixings. The worst of this awful experience was witnessing the lead person purposely throwing extra ham in the garbage instead of returning the extra to the bin for the next sandwich. My girlfriend was behind me and in talking with that person who admitted that as soon as they ran out of meat, the employees could go home for the day. The guy claimed that the supply truck would be in the next day and that was the reason for such shortages. In many years of eating out, this was one of the worst examples of employees who seriously need to be replaced and maybe the owner of this location should spot check what the staff is doing. Guarantee we won' t ever step foot in this...
Read morei literally never leave reviews but my boyfriend and i had the craziest experience here today. the woman in front of us ordered two sandwiches, and the worker took about 20 mins to make both. once she finally finished making them, the woman was ready to pay. the worker then went and sat down at a table with a customer who seemed to be her friend, and started eating a sandwhich and talking on the phone. the woman just stood there for 5 minutes waiting to pay while this worker sat there eating. there was no other staff member there. finally the worker got up and rang the woman up and took our order. again, in the middle of making our sandwiches, she took her gloves off and went back to her table with her friend. there were multiple people in the store, and we all watched in shock. a man rushed into the restaurant from the front door, threw some gloves on and finished our sandwhiches and rung us up. he kept saying “so sorry about this folks” so he must have known this worker wasn’t very helpful. another customer came up to the register and paid after he ate his sandwhich, meaning the woman must have never had him pay. im not sure what was going on here, but it...
Read moreIf you’re not sure if you want to eat here or not, just visit their restroom beforehand to help make up your mind. Their bathroom looks like something out of the Saw movies. Besides a nasty double dare toilet, there is a broken toilet paper dispenser, a giant bag of liquid hand soap that is just plopped onto the sink, & a paper towel dispenser that hasn’t worked since Obama was president. It really makes you question the hygiene of both the Subway & Papa Johns employees (they share the same facilities).
Their food quality is wildly inconsistent. I’ve had good sandwiches and some really bad ones. Most notably, their meatballs taste like they’ve been sitting there for the past day or two.
The staff at this location is always rude and act as if you’re bothering them. They don’t care if you’re a repeat customer or not, you’re just in their way till their next smoke break.
Because of work I don’t have many healthy choices for lunch on this part of Coralville, so I reluctantly have had to eat at this location. Want to see how a Subway should be? Go down the road to the one by Verizon, they’re fantastic. Want to see how it shouldn’t be? Go to this one...
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