Terrible service. The employees there look like they don't care. The wait times are unbelievable. Never had to wait so long for an order. Customers were coming back in saying they had the wrong food, the order was messed up, Etc. It's not necessarily the employees fault it is a reflection upon higher management. Do something, increase your employee morale. There is obviously a problem in the system there. Would not recommend unless going at off hours not during dinner time hours rush hours
July 15th nothing has changed even worse than before. Was there to pick up an order. Identified who it was for, waited quite a while ask them about my order again this time it was a different female that helped me the order have been sitting there when I asked the second time. The female replied I didn't take your order. On the way out the door a male who was on break said to me, it gets busy in here bro. LOL this is shameful and their customer service whoever's in charge of the store area manager or whoever is overall in charge of this location should be ashamed of themselves. They're getting paid to do a job. If they don't like it then they need to clock out and not come back that is truly a display of terrible customer service and employees who shouldn't even be working there much less anywhere else. One other note, it looked like they were understaffed and probably so . There were only two customers that included myself in the store in the store the push to get the drive-thru customers I can understand but still that is no excuse. If a store is understand then whoever is in charge of that store, area-wise they need to do something about it cuz it's not necessarily all the employees fault. It's the recruiting process and you're going to push employees out very fast or they're going to have terrible attitudes and take it out on their customers. This has occurred at several of the Popeyes locations in the Corpus Aransas Portland area someone take care...
Ā Ā Ā Read moreThis popeye location is worst then the ones in Louisiana! As we walked in we were NOT greeted. However there were a group of 6 employeethat looked high and talking and eye balling my family including myself. As we ordered as usual, we had to wait for spicy chicken, i decided to skip on that. I step in the restroom and was very disappointed in it's condition. It looked like it has NOT BEEN CLEAN IN DAYS! GROSS! I'll let you fill in the blanks as to what I saw. Next was the kitchen area and order counter. I saw trash, flour, food, on the floor. Trash can over flowing. Rubber gloves falling out of a box that is located on the wall. As I waited for my food an employee walk over and thew his head up the sigh for " what up". He looked high and had this i don't care face. With tattoos coving his face and arms. I shouldn't judge a book by it cover but it's hard not to because, they ALL look like they are from the hood. This location is in the " better part of town". The dinning area was equally as dirty. All the tables and floors had crumbs, paper, sticky with who know what. As we cleaned out one table to eat half way in the meal we found it was not cooked all THE WAY. That ruined the meal even farther. Last the front door did not close all the way. The flys that came in was very big and heat comeing from the outside was unbearable. I will not eat there or at any other...
Ā Ā Ā Read moreWe went into Popeyes earlier tonight. We had never tried this location. Upon entering we heard a girl yelling. As we rounded the corner, we could see it was an employee standing outside the bathroom door angrily telling the person in there that āhe wasnāt her boss.ā
It only took seconds to see that there was mayhem behind the counter. We stayed 10 or 15 minutes before we left. In that time, two people in the drive through came in with messed up orders. The guy waiting off to the side said he had been waiting for awhile and witnessed much of the argument between the 2 employees.
The employee that had apparently upset the girl was throwing things around and speaking to the other employees harshly. He told one person in the drive through line that he was having a problem with his staff. He was very impatient with another person working the window and by his tone and his curt response to her thinking the register was not working right that she was dumb for not understanding.
All the while, there was an older gentleman cooking chicken in the back - minding his own business. The food line was a mess.
We finally left without ordering and went to another chicken location down the street. I called a number that was on the counter. Apparently she was the regional and was going to call the GM. It was entertaining but totally inappropriate for...
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