I come in quite frequently to this particular location and usually see Sean who is wonderful! Unfortunately tonight 04/12/18 at 10 pm, the girl who was working was absolutely rude!! I do not like the full amount of meat on my sandwiches and always get only 4 pieces of meat instead of the normal 8. My boyfriend told her only 4 pieces and she told him a foot long only comes with 4 and proceeds to put 8. He tells her again that he only wanted 4 on that sandwich and her reply once again was “it only comes with 4 sir.” And keeps the 8 on there. He once again says ma’am I only wanted 4 on that sandwich. She once again rudely tells him that it comes with 4 and that she has a cheat sheet that she’s looking at as she makes the sandwich and that she was right. I wanted 4 pieces of turkey and for some reason she thought counting to 8 was counting to 4. Very unhappy with my Sandwich and service tonight. I don’t know how she was hired there when she can’t tell the difference between the number 4 and the number 8 yet you have to fill out a math section on the back of the...
Read moreTraci was the most unprofessional manager I have ever encountered. After placing TWO footlong orders online we arrived at the location to be told she GAVE AWAY our order to someone else. Not only does this mean she is letting random people get others orders but she is not doing her job that she get paid for and making sure she confirms any orders going through. She told my husband she will NOT BE REMAKING THE ORDER since she already made it once! She was incredibly rude and conniving. After we asked for a refund she then tried to apologize and blamed it on “door dashers are usually rude so that’s why she was being rude” I don’t understand how that makes sense when our order blatantly says MOBILE ORDER, meaning once again she did not do her due diligence and making sure we were the right people. Traci is a horrible manager who treated paying customers disgusting!! Def do not recommend this location or the port Aransas location since she made it clear she’s the “manager” for both locations....
Read moreBetter than most other locations I have been to (except for Staples location between McArdle and SPID: that one is number 1 in my book right now except when the owner is there because he is really rude and seems like he’s mean to his employees too which makes them in turn not too great with customer service when he is there) ok so oops supposed to be doing a review for the Nile location so back to that now haha.. The Nile location has really good customer service and they make the sandwiches really well. Food tastes great and no bugs or dirty anything in sight. My only complaint about this location is: They Really need to do more training when it comes to cross contamination etc... but hey what’s a little food poisoning between friends eh? 😂
Seriously though even with the occasional food poisoning I prefer eating here to anything else near by as well as like I said earlier most other subway locations again not counting the one on staples because that one is hands down the best 5 stars...
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