Starbucks — Restaurant in Costa Mesa

This Starbucks gave me the worst experience in any coffee or tea shops. I guess they have no sleep in their shop policy. And I guess what, I was not trying to sleep at all. All I was trying to do was to manage not to throw up from a sea trip coming back from Newport Beach. We ordered coffee. My sons were in the store sitting at a different table keeping an eye on me. I was pretty sick and laid my head back against a wall while my husband went across the street to get motion sickness medicine for me. The staff of this shop came and hassled me 3 times telling me I couldn't sleep there and I had my eyes closed. I guess these workers are not trained to tell or care if a person is sick and just needs to have eyes closed for a while. So I explained to the first worker my condition. Then the second worker kept bugging me. So I explained to him too and told him to leave me alone. After that, he kept pulling their big trash cans in and out through the door next to where I was sitting. By then, one of my sons were sitting across the table from me. By the way, this whole time a cup of coffee was sitting on the table. We ordered ice latte too when we first went in the store. So they should know I wasn't there to mug their space or squat in their store. I was furious but I was weak to make a scene. So here...

Sad how a company that prides itself on custamizabilty and variation can unknowingly have baristas who act immature and disgruntled when given beverage instructions they find inconvenient. Not legeandary, not even sub par. I was first given incorrect change by an un-apologetic cashier but that’s fine (even though I could have bought another beverage with what I was shorted, luckily I caught it)... however it does really bother me when the female at the bar looks at my drink specifications disturbed and asks me what I want when every specification is typed out for her... and then says with rolled eyes and a huffy breath “we’ll see how that works”. That is beyond unacceptable. I guess this should teach me to wait to tip until after I get fully served. She would be better suited to work at Dicks in Vegas, not somewhere where friendly chipper customer service is expected. I spend enough at this company and frequent it enough to know what I’m ordering and know it’s to my liking and dietary...

I’ve come to this location multiple times I’ve always asked for my cream on the side in a short cup The employee then said that she has to charge me because I want my cream on the side and because I’m asking for more than what they’re used to giving they have to charge for it Completely ridiculous you’ve lost my business. I will go to the next Starbucks that understands. They’re a multi billion dollar company and can afford 2 ounces of cream for my coffee that cost four dollars.

On a sidenote, the male employee that was working today on June 30 at 12:30 look like he hadn’t even taken a shower was wearing outside clothes and completely unprofessional compared to the girls who look like they have taking care of their appearance

Seems like the store is missing a lot of standards and understandings of...