Starbucks — Restaurant in Cottage Grove

I went there with my friends, one of them paid with a 20. Jayla (not sure if she still works there but I’ve seen her on multiple occasions) gave 3 dollars in change. We went up and told her our friend paid with a 20, no big deal just a mistake. Then, next time I went there, I asked for a caramel ribbon crunch with no whipped cream (don’t really like it) and extra caramel (I like the sweetness of it) and she gave me no caramel drizzle at ALL. Whatever. She also didn’t give me a straw, whatever. My mother told her she didn’t do it right and told her I asked for extra caramel. Jayla put probably less than the normal amount of caramel. Third encounter, Jayla wasn’t taking my order but she was making it. Same thing every time. She never puts the caramel on the side or bottom (maybe it’s not something they do at the target Starbucks) and whatever caramel she would add would drip down the sides.

Overall horrible experience every time I go there. I’ve given it so...

11-9-2024 @5:30 Horrible service!!! First of all had to say Hi myself to one of the employees so I could start my order, second of all after we order I saw another employee making a drink for my mom incorrectly, and I stated that it was being made incorrectly and I got told that I was wrong. BTW, I work at a corporate Starbucks myself, not trying to sound pretentious here, but I could tell they were being made wrong. Totally understand if it’s an issue with training, but definitely could’ve been said much better! We ended up walking away and I could tell my drink was made incorrectly so I came back and got asked how I wanted it made then, The employee grabbed my drink without saying a word and threw it in the sink and begin to remake it. The whole vibe of me getting my drink was basically that they didn’t care about their jobs and it was everyone’s job to know that

-Just wanted to put this out there for future...

About a month ago, I bought a $12.50 Starbucks gift card from the Cottage Grove Target Starbucks. When we tried to use the gift card at this same location a couple weeks later, a young male employee said the card didn't work. Ultimately, we we able to use the card with NO ISSUE at two different Starbucks in Woodbury. Also, this location is often single-staffed, so it can take a long time to get your drinks. I don't know who makes this decision, but if you go to any other Starbucks, you can see that they have quite a few employees there at all times. You should treat these employees better. It's really hard for them when there's a long line of people. If you're in Cottage Grove, I recommend going to the HyVee Starbucks or stand-alone Starbucks instead of the...