GALINA Fine Jewelers — Local services in Cottonwood

In 2023 I went to Galina to have my new, pristine 5.69 ct. Tanzanite set into my wedding ring. As it turned out, I had to get a new ring to hold the gem, which was fine, and Galina designed a stunning ring and double diamond band for me. I like an antique European style, and she (the owner) certainly delivered! She sent the ring and stone out to her jeweler and when it returned, which took months, the 4 of the 6 prongs weren't even touching the stone, were different heights, wasn't the claw style I asked for, and looked like a novice did this setting. THEN, to top it off, my gem was scratched on the side and down the entire table (top of the stone), which was clearly visible! When we spoke about this, she made an agreement with me that she would open a claim on her insurance to pay for the repair at a jeweler that specializes in Tanzanite in Phoenix. Long story short; she NEVER paid for the claim. I had to pay up front for the repairs, and she reimbursed me once it was done! The jeweler in Phoenix, as well as me, tried repeatedly to communicate with her through this process, which took about 8 months total. She never returned calls, didn't return any of my emails, so the only way I could get any communication or relay information is if I went into Galina Jewelery personally! That is INEXCUSABLE! You are so eager to get money, but when YOUR jeweler makes a mistake, you avoid ANY responsibility! I will never recommend your store to anyone because of how you treated me and the other Jeweler. VERY UNPROFESSIONAL *Pics are of when it...

I originally came to this business looking to check out their wide selection of gold & silver coins. The store is beautiful and the staff are awesome! David has always been available and attentive to me when I'm there. I have bought silver collector coins, an awesome Citizen Chrono, and more recently a beautiful silver chain and cross. They have a little something for everybody at really good prices. In fact the watch I bought was $50.00 less than the cheapest deal I could find on the internet. I have also had a watch and some jewelry repaired by them for a reasonable price & timely service. With the best selection of quality cigars, investment quality coins. or beautiful jewelry, including a big selection of Bulova & Citizen watches, they are the ones to talk to. Best by far in Arizona- You will not find another jewelry store that...

I recently discovered Galina Fine Jewelers thru a dear friends recommendation. My friend has been their loyal customer for 2 decades now. I was in a very stressful emergency situation and desperately needed a local jeweler who I could TRUST! Lisa and her team were absolutely incredible! They provided so much knowledge, expertise and support. In addition to a professional appraisal that helped me get a full refund on a piece I had purchased elsewhere that was a FAKE! I have been buying fine jewelry for many years, and its extremely important for me to have an honest, quality go-to jeweler. The shop is quite spacious and beautiful, with a large selection to choose from. I highly recommend this shop if you are seeking a reliable trust worthy expert who genuinely cares about each and every customer who walks...