Bear's Restaurant — Restaurant in Covington

So listen, when you take a bite into the Roast Beef Poboy you have to prepare yourself. It’s messy, it’s warm, it’s gonna get on your face. The first bite takes you to the burst of flavors in the juice from the beef and the only way this beef tastes this good, is if while the cows were still breathing they were bathe in God’s Holy water. I can image they were cooled by fans of palm leaves, held by Cajun grandmothers that whisper the sweetest words of love, telling the glorious cows that they are, in fact the most beautiful creatures to walk this earth. The secret blend of seasoning could only be from the Garden Eden and it’s blended with perfection, never too much, never too little. As you work through the first bite, you’ll be taken back to your mama’s garden, because these vegetables can only be from someone’s mama’s garden. They not from some big commercial place, they just too good, too fresh and crisp. The bread, soften from the Garden of Eden spices and the Holy cow juices is the epitome of texture and delicacy. The Poboy bread coming from a part of history that will never be forgotten, it’s definitely from a museum, that’s probably hidden in the basement of Bear’s perfectly preserved so that it flakes just right, absorbs the Holy cow juice with prestige. This place must be protected by all means necessary. Exercising the second amendment if anyone should ever need to be remind. Do not tread on the land of Bear’s Restaurant if you are not prepared to have your entire world turned upside down. By upside down, I mean completely enamored with love, the only love that comes directly from a family...

The food here is great, but the boss? Not so nice. I ordered my food over the phone, a cheese po-boy but instead I got grilled cheese. So, I went in to pickup my order, checked my food before leaving and realized that it was not what I wanted & took it back in. The boss had such a rude attitude saying how she was not going to “remake” the sandwich which was fine no problem, I asked for my money back for this cheese toast that I was given and but she proceeded to say she was not going give me a refund because I “should have ordered my food correctly over the phone.” After causing such an unnecessary scene, she goes in the back and the chef or whoever in the back came out saying “She asked you what you wanted 5 times” while glaring at me which she did not but none of that mattered to me, the sandwich was not how I wanted it & I asked if I could either get the sandwich fixed or a refund. Finally she gave me a refund but made sure to say “I’m gonna throw this sandwhich in the trash and give you a refund 𝘵𝘩𝘪𝘴 time, but next time you don’t order your food correctly you won’t get one because of the ingredients used to make it.” Mind you I paid for 3 po-boys plus this grilled cheese! so, if anything the $10 for the sandwhich was already made back with MY order alone! The hostility in her voice & the finger pointing was enough for me not to come back because the customer service was terrible. 10/10 do not recommend because if I can’t consult over such a SIMPLE misunderstanding with proper customer service then I won’t be back. That...

Called in advance about an extremely deadly tree nut allergy only to have one of the dumbest experience this year:

Me: "Do ya'll have anything with tree nuts (listed common nuts) in your food, desserts, or anywhere near the grill, etc etc?"

Lady on phone: "Absolutely not, sir. Nothing even close."

Me: "Are you positive? My allergy is certain death with even the slightest contact"

Lady on phone: "Yes sir."

Me: "Much appreciated. (Proceeds to place to-go order)"

I get to the place and the first thing is I see their "freshly made in store" desserts with macadamia nuts and pecans, two of the deadliest of deadly allergens.

Me: "I called in advance and asked about tree nuts and was told there weren't any here."

Same lady: "That's correct"

Me, pointing to the nuts that are clearly there: "Then what are those and where did they come from"

Lady: "Oh, well those are nuts, but they weren't made here"

Me: "Well the hand-written sign on them says they were"

Lady: "Oh, well they were made this morning before anything else and in a separate area, so there's no cross contamination"

Me, thinking to myself.....what an idiot.

After a bit of hassle and questioning I got my food, mildly convinced it was ok and ate. The poboy was dry and not what I'd ordered. On the upside, I lived. I'm giving it 2 starts for not killing me and being good meat despite being a bit dry. I've had worse, but I've had much better.

I hope that was a one-time bad experience, but I won't be trying it again...