Brewed Awakenings Cranston — Restaurant in Cranston

It's been a long time since I've been to Brewed Awakenings - so long, in fact, that we'd forgotten why we stopped going. Well... the memories come flooding back.

The order: BYOBS 2Egg, Asiago Bagel, toasted, Provolone, Ham, Bacon, Onions. Problems: No Bacon

BYOBS 1 Egg, Butter croissant, Not Toasted, Arugala, Capers, Cheddar Cheese, Mayo, Proscuitto, Tomato Problems: English muffin (not croissant), missing mayo

BYOBS 1 Egg, Butter croissant, Not Toasted, Arugula, Cheddar Cheese, Mayo, Sausage (not turkey), Roasted Red Peppers Problems Croissant was toasted (should not have been), missing mayo, portion of Roasted Red Pepper very small.

French Fries w Honey Mustard Problems: None

Espresso Beverage: "Cafe Caramel Iced" Milk Product = Cream (not whipped) Problems: None

These "Build Your Own Breakfast Sandwich" orders are not overly complicated, and do not ask for anything not offered on the menu. All 3 sandwiches failed to comply with the order. For those of you who like sportsgames, that's a sandwich batting average of .000, which is not "good". Additionally, the "Bacon" on the first sandwich was an added cost item. To add insult to injury, this was a take-out order. Once I get home and unwrap everything, I am not driving back to Brewed Awakenings with "the evidence" to shame them into replacing the food with food that's been spat in.

This is a local establishment, with a superficially great "presentation", so we'd like to patronize this business, but the execution on the food is seriously lacking, and it's hard to excuse at these prices.

On the plus side, what we were given was not spoiled or rancid or anything... but it was not...

This location has just been disappointing lately. My girlfriend and I have been coming here regularly for a year plus a few months, and we got to know everybody who worked there. We were greeted by name everytime we came in and they often knew what we ordered. Now the atmosphere is completely different as expected, but also the quality is completely different, which is the disappointment. I can't finish any coffee I order anymore as it's just bad. I order my coffee with regular cream and sugar and I never get sugar, or at least very, very little. Every time I ask for more I get greeted with a rude "I just put sugar in there" or my favorite "that's not how it was ordered", and I'm forced to feel guilty about having my coffee made wrong. We usually order a South Jess Wrap with egg whites, and 8 out of the last 10 times it's come with yolks included, which causes a littany of stomach issues for us. Why don't we go back and have them fix it? Oh, we tried once. We were told we'd need to wait at least 30 minutes as the line was long. Nobody there knew how to issue refunds as they are all new, and we couldn't wait the 30 minutes. It was suggested to come back the next day and surprise, nobody had any idea what we were talking about when we said "we ordered a sandwich yesterday but didn't get it, they said we could get it today". Most likely because that's not how any business operates. In summation, I used to love this location, but its operations and management of day to day operations has declined immensely and I'm at the point where I'm not going to spend money to throw away most of a coffee and a...

Try to support Local Small Businesses vs going to the "chains", even though a lot of the local Dunkin Donuts (D&D) are owned by individuals. But it's getting harder and harder to rationalize paying extremely high prices at places like Brewed Awakenings when the service is bad and the food is not much better than the D&D. Ordered two or three times online for pickup, its just awful! 1. The order is never ready when it's time for pick up. The benefit and reason for pre-order (including paying ahead of time) is so you can pop in, grab, and Go. Not pop in, have to wait for someone to come over to you, ask for your order, have them look it up in a computer, put the order together, and then make your drink. At D&D it's already done and waiting for you to Grab and Go, so easy!! 2. Since I had to wait for my drink to be made, I was able to watch the kid make it. He poured milk into a blender pitcher, added couple scoops of a pre mixed powder, added some ice, and blended. Then he poured it into a to-go cup. Took maybe 2 min and was made with ingredients I could buy at a store. So why am I paying $6.00 for this med size drink?! I think I answered my own question. D&D...