I did an online order and waited about thirty minutes on a Sunday night. When I got there, it did not appear to be busy. The Front of House asked me my name and I told them the name of order. They informed me they hadn’t even made the order due to the ticket not printing out in the kitchen but they had the ticket on the counter anyways. Okay fine, it happens. They then made my order within five minutes and sent me on my way. The Rolls were of a very poor quality and I believe half the ingredients were missing in some of the rolls. The thing is, I had already paid online and tipped as I trusted I would get good service and quality food for the price I was paying. I was wrong, I was not offered an apology or any sort of conversation regarding the mess up. My advice for the owner of Rikishi is to work on their front of house service and customer...
Read moreIf I could give this restaurant a "0" rating, I would. My daughter and her family love this establishment. I purchased a $200.00 gift certificate earlier this week as a thank you. Tonight they tried to use it to pay for their dinner. The waitress told them because it was not "signed" they could not accept it. My daughter was embarrassed. Furious and very upset. She went out to her car to get her purse. As she reentered the restaurant the owner was there to apologize and say they would accept the gift certificate. No kidding! It had been paid for earlier, so what did he think he was doing her a favor? Oh, and being the extremely "generous" owner.....he added $10.00 as a token. I will NEVER buy another gift certificate here again. The owner is a misguided business man that needs much training in...
Read moreMy Fiance and I went to The Rails in Lagrange one evening for a drink. The Bartender had mentioned Rikishi as a great Sushi restaurant. After about two weeks, we decided to venture out and try to celebrate a promotion and a mother to be.
Overall, the service was amazing. Kenzie, our server, was very attentive and easy going. We had everything we needed while also being able to enjoy our time together. Since it was a new restaurant, we decided to try a variety of Rolls and Nigiri. The quality and taste was exceptional, better than other reputable restaurants. The Owner even came out to greet us and made sure the regulars were taken care of.
Only wish is that we would have found it sooner. We'll definitely...
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