Domino's Pizza — Restaurant in Culver City

“Takeout and Delivery” nowhere on their page does it say, you cannot drive up to this location and place your order in person. My mother-in-law, who is older and is disabled, drove up to this location wanting to grab something to eat. She was keeping her distance and wearing her mask, as she is supposed to, only to be told by a young lady at the window that she could not and was not going to take her order, because orders should only be placed by phone or online. I have gone to many places that also advertise “takeout and delivery”, placed my order in person, waited outside and driven off with my food. If this location does not want people to place their orders in person, they should make it clear on their page. To me, the right thing to do would’ve been to ask her to call in her order from her car and wait in her car until the order was ready. Just turning her away was not the right thing to do. What is the point of placing a notice on your window, if by the time the person sees it, that means they already took the time to drive up to your location,...

TERRIBLE CUSTOMER SERVICE!! There is a rude lady that work today the 1am shift. She hung up one me twice I think she was just ready to go home. I ONLY am 3mins away & she told me they do not deliver and hung up right away. Did not give me a chance to say anything what so ever. I called again and of course she did not answer. All I wanted to do is possibly pick up my pie and continue with my order. I had someone call in my behalf because everytime I called she literally picked up the phone and hang right up. My friend called I got on the phone just to tell her I was willing to pick up the pie. She told me they are only delivering. I asked her why wouldn’t they deliver if I am ONLY 3 mins away. She then told me call another Dominos and for the second time hung up. I called to ask for the manager and asked her for her name. She said, “you don’t need my name. You can call the manager...

Not a very good experience! Ordered one large pizza with tomatoe sauce only along with mushrooms, green peppers and onions. No cheese. The other half of the pizza was also tomatoe sauce only with pineapple and ham. When I got it home, I discovered that the tomatoe sauce was spicy. Nowhere do they say that their tomatoe sauce is spicy! When I called to ask them about the spicy tomatoe sauce, the young man said their tomatoe sauce is not spicy. He acted as if myself AND my wife did not know what we were talking about. My wife happens to be Colombian. She knows spicy and she told me that to her, the sauce was VERY spicy. The young man I spoke with acted as if I were crazy and kept on insisting that they don"t have spicy sauce! He refused to listen to my concern. Not good customer service. Very poor. Offered no solution and couldn't care less. Forget the spicy sauce....lousy...