Dragon Restaurant — Restaurant in Culver City

Every time I order from this place it seems to be one issue or another. Either the delivery takes forever or the meat seems a little strange. Not sure if it’s MSG or what because I don’t feel good after eating. The last time, which was def the last time I plan on ordering from them, they got the order wrong twice. I asked for no shrimp, which they put in a dish that someone in the house had a reaction to. I was so mad about it. I had also asked for no vegetables, which every dish had vegetables in it. They delivered it and even sent out some random guy to apologize for it. He delivered the wrong food again. I was beside myself. I called him back and told him I had just spent $75 on food that I won’t eat and the night had been ruined waiting two hours for the entire process. He tried to offer me a credit, which I wasn’t going to receive because I wasn’t about to continue giving them my business moving forward.. I told him I wanted him to refund me for the incorrect food. He didn’t want to, but finally agreed to do. He said I would see it show up in a few days. Two weeks later it still hasn’t showed up. I called him back on his cell and he said that I was lying and they made the order correctly. The initial order was written correctly, but the kitchen got it wrong. When I called back to let the restaurant know the order was wrong again, they asked and I told them the order with no shrimp. Instead of looking at the initial order, they made it no shrimp but with vegetables and said it was my fault and that’s why they’re not refunding the order. You would think the least this guy who thinks he’s a manager would do is call back and let me know he wasn’t going to refund the order like he said. To me, this place has really shady business ethics. This reflects on the restaurant big time. Bad food. Bad management. But now that I read thru their reviews, it seems like this happens all the time. They don’t deal with their errors correctly and are constantly losing customers. It’s a testament to what a restaurant looks like when unqualified people...

If you are looking for good Chinese food and average service, KEEP LOOKING! Today was my second time in a row doing takeout where I noticed the order was incorrect once home. I understand and accept that can happen with any restaurant. This time I called and made the restaurant aware of their error and I only wanted them to make it right next time. The issue was I ordered extra egg and bean sprouts with my order and got neither. I called the restaurant and spoke with Jay who took my order and made him aware of the error. He indicated that the only way they could make it right was for me to drive 15 minutes (in rush hour traffic) to return my order. My request was to make a note on my receipt that I called and spoke with Jay and the next I placed the same order to receive the extras that I ordered and paid for complimentary. I assumed responsibility for not checking my order prior to leaving and that wasn't good enough. Any business that won't stand by their product and service I encourage you, not to do business with them because I...

I’ve been going here for years and I’ve noticed that they’re not as welcoming as they used to be. It seems that they are always uptight and want to rush you to order. At first I thought maybe they were having a bad day. I decided that I would dine in today, until he mentioned that there would be an extra 30% fee. I asked, “when did this take place?” He replied,”a half of year now.” I replied, “I’ll take it to go.” I purchased chicken chow mein with fried rice. When I did get a chance to eat the food. I was very unhappy The food was disgusting. The rice was dry and the chow mein tasted old. It just wasn’t as flavorful as usual. This used to be my go to place, but they really don’t deserve my presence nor my money! God Bless...