Pho Guru — Restaurant in Cypress

Last night was my wife and I first time at this place, this is THE WORST VIETNAMESE RESTAURANT I ever been, unbelievable bad service they h Ave no idea what customer service is at all, they were 4 ppl there even if you mix al 4 including the lady owner there was on her personal cell the whole time we were there never was aware of what was going on in her restaurant.... some ppl really sure not be in this industry if they have not even the smallest idea or knowledge of service and customer skills is all about, they are sooo cheap and stingy in not hiring good server instead they have I believe is family members or friends but they have no idea of nothing, we order 2 soups and a pork sandwich and guest what after 20 minutes my sandwich never made it to my table, never was ask if I wanted a drink, I have to get up of my table 5 times to ask and get everything my self, I order a drink and guest what they didn't have ice, so if I don't ask them wouldn't tell me, didn't get any silver ware, I witness 2 other tables left upset about bad service too, plus I went to ask for my sandwich and that girl who took my order forgot to ordered it than I ask for ice t and she brought me hot t because they don't have ice, never came to check if food or service was ok not friendly at all staff, very sour attitude.... really sad I will never go back to this place never ever, and the worst and sad thing is the lady owner was there the whole time and didn't notice nothing at all, + was not drrss properly I think she was wearing a pajamas.....and to top it of the restroom was dirty , no paper to dry your hands or toilet paper, to be honest I have no idea how they still open for business but if you still want to go and waist your precious time and money at this place....be my guest. 👎👎👎👎👎 this...

Don't go here! Was disappointed before, but mistakenly tried again; it had only gotten worse. First of all, the prices are out of line with other Vietnamese restaurants. One thing I ordered was Vietnamese grilled chicken spring rolls. Although they were edible, I got really fat burritos about 2½ inches in diameter instead of Vietnamese spring rolls; they were just rolled in rice paper instead of a flower tortilla. They even had shredded iceberg lettuce in them! The only thing Vietnamese about them was the rice paper wrap, and the little bit if vermicelli in them. I also ordered rice plates with beef filet. I got some horribly mysterious beef instead. It was the strangest beef I ever encountered; I wish I had taken a pic. The beef didn't taste good and was in long stringy pieces, some of which were too tough to bite, and some were pure fat. I considered the rice plates inedible. Not only that, but they came with an inadequate amount of fish sauce, and I had to pay extra for to-go containers. I feel they really took me for a very expensive ride & wish I could get my money back. I sure wish Viva would move back to my...

I am writing to share with you an exceptional dining experience that I recently had at Pho Town 2. Pho Town 2 is not just a restaurant, it's a culinary destination that consistently goes above and beyond in terms of customer service. The staff is always attentive, friendly, and eager to ensure that every customer has a memorable dining experience. The food is always fresh, flavorful, and beautifully presented. The menu offers a wide variety of options, catering to diverse tastes and dietary preferences. Whether you're a fan of traditional Vietnamese cuisine or looking to try something new, Pho Town 2 is the place to go. But what truly sets Pho Town 2 apart is their commitment to customer satisfaction. They are always willing to go the extra mile to ensure that every customer leaves happy and satisfied. Whether it's accommodating special dietary needs, providing recommendations, or simply greeting customers with a warm smile, the team at Pho Town 2 truly excels in customer service.

I highly recommend Pho Town 2 to anyone looking for a great dining experience. It's not just a place to eat, it's a place where you're treated...