Five Star Nails & Spa — Local services in Cypress

I've been coming here for almost 8 years now, throughout those years the place has gone through new ownership and management.

I used to love coming here, Lisa was the person that helped me every single time. She did an awesome job, was always kind, and was happy to help me out. She no longer works here, she went on vacation supposedly. I was told she would be back in about a month. That month passes by and I call to make an appointment with her and I was told she no longer works here.

Ok, I guess I'll have to settle for someone else. The person that helped did a pretty good job, I forgot to get her name, but I visited the location again a month after that visit and the same lady was there. I was hoping she would help me out since she gained my trust after the last time she did my pedicure. As soon as she saw me, she quickly turned around like if she was trying to avoid me. Maybe she was feeling lazy that day? I don't know but it left a horrible taste in my mouth.

Someone else did my pedicure that day, it was okay. It felt like they were rushing to get through it. I know they aren't running away from my feet because I've got some pretty freakin' CUTE feet. Probably some of the best male feet, IMO. LOL. Either way, the service has obviously gone downhill. Also, the place is getting filthier as the days go by, specifically the chairs you sit in.

Do they ever think to clean those chairs? Like seriously. The cup holders are disgusting. Every chair has gunk in the cup holders, the actual seats all appear to be stained. It really seems like I'm going to have to look for a new nail salon. I'm so...

My original nail salon lady was booked all day and I needed my nails done for a photo shoot. So I searched for the next salon and read all the great reviews for this place, so decided to try it out. The lady on the right when you walk in, was not thorough. My nails were not straight. I showed a picture of how I wanted them done and they don't look anything like it. I will never go behind my original nail lady. I rather wait a day or two or till my original salon is available. I will never come to this place again! She kept hurting my nails, when she was taking the acrylic off, she tried to rip them off. Then decided to use acetone bowl from the girl behind her. She wanted me to put my hands in a used acetone bowl. The entire time that I was there, she was talking with another lady that stood right next to me the entire time. Never again, nor would I recommended this place! Euphoria Nail Salon is by far the best, not this 5 star...

I absolutely love this nail salon. I never go anywhere else to get my nails done. The ladies here are so kind and friendly and the prices are very good. Lisa is the best nail artist, I never see anyone else to get my nails done! It has been a long time since I have been to get a manicure, but I still haven’t seen anyone else. She does the perfect shape, and is so patient with me if I ask for a different shape or color! Such a kind staff, and a very clean...