Hungry Howie's Pizza & Subs — Restaurant in Dade City

Love Hungry Howies, however, this is the worst hungry howies EVER. I don’t know why we keep giving them chances maybe it’s because they are close to us i don’t know. They either forget sauce cups, give us the wrong order, or put the wrong toppings on. Well today takes the cake places at order at 723 says it will take 45 mins to deliver great. Says on the road at 749 awesome even better but you know when they got to our house that is 8 mins from the store 826. Who wants a pizza that’s been sitting in their car that long. I called about 820 to see where our food is... said idk it says on the way well can you call the driver.. hold on... yeah it’s on the way. Called back asked for manager. Tell them nevermind I just want a refund... well wait until the driver gets there and tell them you don’t want it. We take multiple orders out at once. We are really busy. Sure i get you are busy but 37 ‘ins form the time it left the store is a little much.just don’t understand like clearly customer service isn’t a thing here. Poor driver when he got here said yeah i have had this order in my car for like 40 mins. Someone called out and i had to take it. Why didn’t the manager just say that. We would rather order a new pizza from Zephyrhills and drive there then continue to give business to a location where the manager doesn’t seem to know what customer service is. Time your orders out. If you are short staff place the delivery times longer go to the closet delivery first but NEVER tell someone i don’t know.. if you don’t...

my brother ordered from here a few days ago (may 18th) with my card & i got an email showing my total/final charge, $32. we left a cash tip & instructions for the driver who didn’t follow directions & therefore didn’t pick up the tip where we left it. the next morning i get an extra charge on my card for $5, making my total $37 (this has never happened before). it seems as though someone must’ve taken it upon themselves to take a tip of $5 from my card. i emailed about it to no avail & i did get my $5 back with no help from them. it’s not even about the money, it’s the principle. it’s completely unacceptable to do something like that. it’s dishonest & in simple terms: stealing. if this was some sort of misunderstanding on their end (it was ordered through their app), they could’ve simply gotten back to me & explained that to me & it would’ve been resolved. but that didn’t happen, therefore i’m left with no explanation & left to assume it was intentional. i’m not complaining about the amount at all. that has nothing to do with it. i’m sure those who value honesty understand where i’m coming from. everyone i’ve met here have been kind so it’s really disappointing that something like this happened. please do better...

I never was a great fan of Hungry Howies or any of the chain pizza places. I tried a few mom and pop pizza places with no luck in locating what I personally would call the perfect pizza. I am a seeker and will keep looking. In the meantime Hungry Howies has floated to the too with pizza hut and dominos a close second. I like salads and their salads are not that bad almost as if some thought was put into their creation. The drive through is very convenient and from the time you place your order its ready normally in 15 minutes piping hot. What I don't like is their online ordering setup. To be fair the others are the same. It is so convenient to go online with the hurry up place your order I got others o the line waiting for me to answer pressure. There are times when I prefer to pay in cash instead of credit or debit cards. An option to place the order stating pay at the store in cash would be nice, no different than phoning in an order. I can tell you how many times I ordered, and that option was not available and I just said the heck with it and hit a burger drive-through. At this place, they are fast friendly and so far not once screwed up an order. Never been inside...