Love Hungry Howies, however, this is the worst hungry howies EVER. I donāt know why we keep giving them chances maybe itās because they are close to us i donāt know. They either forget sauce cups, give us the wrong order, or put the wrong toppings on. Well today takes the cake places at order at 723 says it will take 45 mins to deliver great. Says on the road at 749 awesome even better but you know when they got to our house that is 8 mins from the store 826. Who wants a pizza thatās been sitting in their car that long. I called about 820 to see where our food is... said idk it says on the way well can you call the driver.. hold on... yeah itās on the way. Called back asked for manager. Tell them nevermind I just want a refund... well wait until the driver gets there and tell them you donāt want it. We take multiple orders out at once. We are really busy. Sure i get you are busy but 37 āins form the time it left the store is a little much.just donāt understand like clearly customer service isnāt a thing here. Poor driver when he got here said yeah i have had this order in my car for like 40 mins. Someone called out and i had to take it. Why didnāt the manager just say that. We would rather order a new pizza from Zephyrhills and drive there then continue to give business to a location where the manager doesnāt seem to know what customer service is. Time your orders out. If you are short staff place the delivery times longer go to the closet delivery first but NEVER tell someone i donāt know.. if you donāt...
Ā Ā Ā Read moremy brother ordered from here a few days ago (may 18th) with my card & i got an email showing my total/final charge, $32. we left a cash tip & instructions for the driver who didnāt follow directions & therefore didnāt pick up the tip where we left it. the next morning i get an extra charge on my card for $5, making my total $37 (this has never happened before). it seems as though someone mustāve taken it upon themselves to take a tip of $5 from my card. i emailed about it to no avail & i did get my $5 back with no help from them. itās not even about the money, itās the principle. itās completely unacceptable to do something like that. itās dishonest & in simple terms: stealing. if this was some sort of misunderstanding on their end (it was ordered through their app), they couldāve simply gotten back to me & explained that to me & it wouldāve been resolved. but that didnāt happen, therefore iām left with no explanation & left to assume it was intentional. iām not complaining about the amount at all. that has nothing to do with it. iām sure those who value honesty understand where iām coming from. everyone iāve met here have been kind so itās really disappointing that something like this happened. please do better...
Ā Ā Ā Read moreI never was a great fan of Hungry Howies or any of the chain pizza places. I tried a few mom and pop pizza places with no luck in locating what I personally would call the perfect pizza. I am a seeker and will keep looking. In the meantime Hungry Howies has floated to the too with pizza hut and dominos a close second. I like salads and their salads are not that bad almost as if some thought was put into their creation. The drive through is very convenient and from the time you place your order its ready normally in 15 minutes piping hot. What I don't like is their online ordering setup. To be fair the others are the same. It is so convenient to go online with the hurry up place your order I got others o the line waiting for me to answer pressure. There are times when I prefer to pay in cash instead of credit or debit cards. An option to place the order stating pay at the store in cash would be nice, no different than phoning in an order. I can tell you how many times I ordered, and that option was not available and I just said the heck with it and hit a burger drive-through. At this place, they are fast friendly and so far not once screwed up an order. Never been inside...
Ā Ā Ā Read more