Cosmo's — Restaurant in Dallas

• UPDATE* Wow. It's interesting that when you give an honest opinion about a horrible experience you have at an establishment, that the managers / owners then BAN people you know from the place as retaliation. Direct quote "If he takes down that bad review you came come back in"....how professional. Just goes to show you that the people who run this place don't have a clue on how to run a business. Tick tock. It's only a matter of time before Cosmos is just an afterthought.

If I could give less than one star, I would. Embarrassingly slow service and horrible attitude from the bartender (an Asian guy named Jack or Jackson). He completely ignored us for a good 10 minutes (he was NOT busy) and it got to the point that I had to move around the bar to where he was standing (and not moving) to get his attention. He was way to busy chatting with other people he obviously knew. He was to busy goofing off with who I would assume where friends to do his job and take care of customers at the bar. When he finally did take our order it was like we where a complete inconvenience to his personal social hour. As a first time (and now only time) customer, I was totally offended. I worked restaurants / bars for years and could not believe the way I was treated. I would have loved to make this place a new local hang out for me, but his crap service, and piss poor attitude will make me never step foot into this place again. To the manager / owner - you really should reconsider this guy representing your business. You're most likely losing a significant amount of money,and new business, because of his horrible attitude, complete lack of customer service, and...

We were told by the waitress to go stand in the open area by the bar to put in a to go order and we did as instructed. A lady behind the bar walks over and speaks harshly and very rude and loud telling us to move. My response was a subtle and puzzled statement of (we were only trying to get a to go order ) and she was so rude and started staring at me in a patronizing way. The waiter walked up very nicely apologized for the interaction with sincerity and began to take our order as we moved to the side. The bar was very crowded and we had come here two nights ago and had a great time and amazing food so for this to happen as very unexpected and of course always unwanted. After ordering I was talking to my fiance and she tells over whole looking at me and says I don’t need to be talking about her. The music here is very loud so it was literally impossible for her to hear something like that. I am very offended and appalled especially after asking for management to put a stop to would I considered harassment at this point and she was the manger on duty. Wow so disappointed and still can’t understand why we were treated that way. Totally unacceptable in America period because I’m feeling like maybe it’s because we were the only blacks in the restaurant/bar. Maybe we are not wanted on certain days here. Never coming back til official apology is extended and employee reprimanded for defamation of character as people definitely...

This place came so highly recommended that my friend and I finally gave in and went. It wasn't too busy, but we couldn't get drinks for a long time, literally until I said "maybe we should go and just leave a bad review." Suddenly we got to put an order in. Magic!

I began looking at bad reviews and I noticed a lot of reviews had one thing in common: poor service if someone were black. My friend is. While we waited for our food, I became aware of a movie playing. I don't know the title, but that is the most racist thing I've ever heard in my life. Every horrible word you could call a black person was featured. I distracted my friend from it as long as I could, but he was hurt when he finally saw it. I looked around and noticed everyone -- everyone-- was white. In a diverse place like Dallas, not good.

The food came and we were disappointed. It wasn't bad, but it was tiny and pricy for what it was. We ordered from the well and got charged for a full drink anyway. Our total was $30 for two well drinks and a snack with poor service. I don't understand the hype, but we...