El Padrino — Restaurant in Dallas

I ordered the chorizo breakfast tacos and was very disappointed after one bite. The chorizo was very tough and had a bad "rubber" texture to it. I paid $11 for 3 tacos and a lemonade...ok cool no problem. I called and spoke with the owners and explained to her that the meat was very tough and I did not like them AT ALL!! I even told her that I didn't want my money back I just simply wanted 3 chicken tacos in exchange. I have had them before and knew I couldn't go wrong with those. She first told me she couldn't do that then asked me to call her back. I knew there was a language barrier so I asked a co-worker of mine to call back and translate for me. She told him the same thing. She said she would get in trouble with the owners (which was her). She went back and forth with him about "the owners will not allow it" for a while. With that said, I just took that loss and customer satisfaction was not given at the restaurant. If you want to be treated fairly and rightfully as a customer this is not your place my Guy!

Update: Thank you to Juan who reached out to me and was very kind and considerate about fixing the issue. When I went to pick up my order the cook even apologized...

I've tried a lot of restaurants on Jefferson and was disappointed with most of them my recent visit to this place was a good decision the chorizo and egg plate was the best I've eaten in a long time omg with the flour tortillas it just like Homemade i was amazed the other items on the menu on my previous visits to this place so what are you waiting for try it out i

have not let me down..the aguas frescas are great as well service was good too its just one OF those places you have to experience your self i highly recommend...

This place it’s filthy and overpriced and if you don’t look with attention to your bill they’ll overcharge you, Lady at the register was trying to charge me $24.50 For 2 egg plates priced on the menu at $7 dollar each Plus one coffee.... $10 dollar for a cup of coffee? The bill went down to $18.50 when I asked to take a second look of what she was trying to charge me ... Not recomend this place at all ... I’ll...