we went here during lunch on a thursday afternoon and even then it was busy. it was good food so it was deserved, they have a cute outdoor patio that you should request when it’s nice outside. however we sat inside (my parents, my daughter & me). the inside definitely needs a remodel as it is a little creepy vibes, the floors are two different types (white tiles & black wood) that add to the creepy atmosphere. i ordered the shrimp fajitas which were delicious, but the service here was BAD. i didn’t want to give less than 3 stars because we talked to one other waiter and he seemed nice; so my theory is it was just the waitress we had. She had a bad attitude as soon as she came over, the four of us just ordered water but we felt like a burden with the way she made it seem. the whole meal she only came over once at the end to fill up our waters so they were empty for most of the time we were there. my daughter is 2 so she spilled my water over and we were given NO napkins we were trying to wipe the table down with the drink coasters and when the waiter came over to give us our food and my mom told her to be careful because there was water on the floor, she just said “oh” and walked away without asking if we needed napkins or anything else for our meal. my daughter wanted a spoon for her rice (she’s a toddler and seems to think you can only eat rice with a spoon) and we had to ask a separate waiter to bring it to us. i really hope next time we go we get a different waiter because the food was really good but the experience made it not worth it. on top of all of that i have a broken ankle and have to use the disabled stall in the restroom to get my knee scooter through and the stall door opens like half way so i had to squeeze in, so for sure don’t go if you need a bigger stall and can’t fit through a gap. there’s also a step in front of the door that i had to hobble up on one foot i couldn’t imagine trying to get in if i couldn’t...
Read moreWhat an experience... And not a great one.
We visited this Mexican restaurant for a birthday dinner, and while there were some positives, overall the experience left a lot to be desired.
Let’s start with the good, the drinks were great. Flavorful, well-made, and exactly what you’d hope for from a place like this. Unfortunately, everything else fell short.
First, the temperature inside was unbearable. We know it’s Texas and we know summers here are hot, but when you run a restaurant, climate control is something that should be addressed before opening the doors. The air conditioning either wasn’t functioning properly or simply wasn’t keeping up. Every single person in our group (and around us) was visibly sweaty. It’s hard to enjoy a meal when you’re trying to keep your shirt from sticking to you.
Service was a mixed bag, our server was friendly enough, but there were moments where it felt like our group was treated differently than their “regulars.” We didn’t look like their typical crowd, and whether intentional or not, it gave off a sense of being less welcome. For example, no desserts were offered — which was surprising given that it was a birthday dinner.
The gratuity situation also left a bad taste in our mouths. Gratuity may have been mentioned somewhere, but it wasn’t presented clearly to the table, and the bill process was handled through a payment pad that defaulted to asking for an additional 20–25% tip. Every member of our group tipped individually, thinking gratuity wasn’t included. The issue isn’t the money, we’re happy to tip generously for good service, but the principle of transparency, the waiter made out with nearly $100 in base tips and another $100+ on the double tip.
In the end, the heat, lack of hospitality touches (especially for a special occasion), and the confusing gratuity process overshadowed the great drinks. Sadly, for us, the overall experience didn’t live up to...
Read moreI’ve known about RJ’s for years and now I’m going to let you in on the best restaurant in The Dallas West End Historic District. RJs is the best Tex Mex in the downtown area, at least I consider it TexMex even though Mexican Cuisine is very appropriate. By cuisine you may expect a style of food preparation highly reflective of our Southern neighbors and their well seasoned techniques. Shrimp tacos? Sure thing. Steak and Lobster? Only if you want to be the envy of the restaurant…thats the kind of place RJ’s is - food presented in such an enticing way that total strangers passing by your table might ask you about your selection. You can’t really say that about many Mexican Food Restaurants because in Texas we are familiar with most plates, but at RJs the visual attraction is almost as good as the chowing down.
Try to get Kevin as your waiter, he’s memorized the menu and can advise you on varying spices that may season your meal. He’s all over the restaurant, helping everyone out, but he won’t let you miss a thing. You will only see smiles on the staffs faces but Kevin was true addition.
The bar is close to the front door, with a right angle turn into the main lounge. I’m not sure about a dress code, but I brought my wife here once while we were walking the West End and we were dressed very casual. There will be a light mixture of tourists certainly but also a healthy dose of local patrons.
Now I do want to let you know, this food is not bland. There’s a myriad of spice, texture and mouth feel going on in every bite. My son had the beef enchiladas with sour cream sauce and I sampled from his plate when he left for the restroom. It tasted like a flat out party in my mouth!
Give this place a try, I think it’s on the NorthWest corner of Ross and North Market Street- just across from the old Palm Restaurant. They have outside...
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