Starbucks — Restaurant in Dallas

I’m honestly super frustrated with this Starbucks. The past two weeks I go and get the same thing every time before class or during break. I normally order through the app. Each time I have ordered through the app, there’s an issue when I get to the store. Either they didn’t receive my online ticket, or they skip my order and fulfill other orders that are important. I’m not exactly sure what is going on but I’m just over it. This morning simply did it for me. I order once again ahead of time and I walk into Starbucks and I see my coffee sitting there. I was waiting for my croissant. To find out that I paid for something that’s sold out. I’ve been super patient and nice but this is two weeks of issues happening every single time I order. If this location can please triple check their online ordering system or the workers need to do a better job at paying attention. I understand people make mistakes but it’s literally every. Single. Time. I order.... yesterday same thing and the guy was extremely dismissive and not caring at all. So that just makes...

Came in during happy hour for bogo frappuccinos. Cashier takes my first drink order never asks for second so i wait. She has to call a manager because discount code isn’t working. I look over to see employee making two of the same drink so i ask the cashier about my second drink and she says i have to get two of the same drinks because that is the way it works. Never have i ever had to get two of the same drinks so i ask the manager and she says that is incorrect. They have to type in the code instead of scanning so i wait to realize again an employee is making two of the same drinks but even worse not even the drink i ordered. The cashier wrote the drink code down wrong for a drink that isn’t even included in the discount. Once i explain that to the cashier and manager they both get an attitude and say the employee is making the drink right. Yea she is but thats not what i ordered. They get even more snappy when i ask about my second drink. Just thought all the attitude and time wasted was unnecessary just because the cashier wasn’t...

On a freezing day I left a couple bag in this lactation to do a quick run to 2hol3foods cause Starbucks refuses to heat others restaurant food.Anywho associate named Bailey approached me and scolded me on leaving my bags behind first off all I amherr often I am homeless at the moment so this was some sort of of oasis and escape from harsh weather I order food here when I can they never help with anything cause their donations going to food banks apparently and not people in front of them in need compared to Knox location they such they usually don't bother me but the manager here his name Easy or Eezy always grumpy never says hi to me or most people..most associates here are great and very pleasant and superfine but Eqzy and Baily hard to take cause they are no friendly and always have a sour puss face they definitely need some...