Ganzo's Mexican Restaurant — Restaurant in Davenport

Typically we love Ganzo's food. We do mostly take out (because I am disabled and don't go out much) and my husband usually picks it up on his way home from work. My biggest issue with Ganzo's is their horrible customer service. In the last year their service has gone downhill, but I haven't said much. Tonight however, I called in my order, and my husband went to pick it up, and couldn't park in the parking lot because it was blocked off. He didn't know where to park so I called Ganzo's back and asked where he should park, and they said on Marquette or across the street, preferably across the street. So I called my husband back and told him, and he said there were NO PARKING SIGNS EVERYWHERE. He said the only place to park is the post office. So he told me to cancel our order because he wasn't going to risk a ticket or a tow, nor was he going to park at the post office and walk, after he just got off working all day. He just wanted to get our dinner and come home. So I called Ganzo's back and said we were going to have to cancel our order, and as I was explaining why, when I said my husband didn't want to park at the post office, she HUNG UP ON ME! Nobody warned us about this prior to our order, and I didn't realize they would be getting ready for cinco de mayo. I don't celebrate that so why would I? They were so rude, and this isn't the first horrible over the phone encounter I've had with them. Not to mention the many times our orders were wrong. Will not be back to this place. There are many other places we can get tacos. This place happened to be conveniently on my husband's way home, but will now go out of his way for better...

Terrible service- waitress repeatedly screwed up the a simple order of chicken enchilladas, food cold, look elsewhere.

The other negative reviewers were right about the quality of food, cheese not being melted and so on.

When we went the place it was not busy maybe 1/4 filled. After being seated it took the waitress 5 minutes just to ask us what to drink, and about 15 minutes to bring water. The waitress got our order wrong, and also got the order wrong for the customers sitting to the right of us at another table. Order took about 30 minutes to arrive, and I realized she got my order of chicken enchiladas wrong, then waited another 20 minutes for her to bring chicken enchiladas that was missing baked beans and rice. The waitress did not apologize even once for her repeated mistakes and quite frankly the impression i got from her was she didn't care. I ended up cancelling my order waiting another 10 minutes just for a side of baked beans and rice. Would not recommend going to this establishment as their customer service is shockingly atrocious Go to La Primavera, azteca or anywhere else instead. We will never go to Ganzo's again not even if the...

3 strikes and you're out for Ganzos I have to unfortunately say.

Grew up going here fairly regularly and then it fell off the radar, over the course of the last year have been here a few times. Each time was not impressive at all. The cost vs. quality is just not worth it in my opinion.

The last visit I had the Chimichanga and the wife had an order of tacos. My Chimi almost looked (cannot confirm) to be purchased & fried, not actually made in house. It wasn't very flavorful though, nor were the beans & rice that it came with. The wife's tacos were barely full of meat, maybe 1/4 of the shell with the rest being 'salad'.

We did try the queso and it tasted like the kind that comes in a jar, not freshly melted cheese as most places do. The salsa that comes with the chips tasted like a can of stewed tomatoes with a little bit of seasoning tossed in, also not freshly made. Overall very disappointing but we did try it a few times before deciding we'll...