Ben & Jerry’s — Restaurant in Daytona Beach

First off, the girl behind the counter was barely paying attention and was a little too focused on what was playing in her headphones. Told her we wanted a chocolate chip fudge with pecans she said they didn’t have pecans and only peanuts we told her no and she still put them on. When we told her that it was not okay and that my family member had an allergy she gave a snobby look and stormed off with attitude. She eventually came back with a new cup of ice cream without peanuts. Then they Didn’t even have a major flavor (cookies and cream) and we had to substitute. All while trying to order with an employee that looked like they didn’t even wanna do their own job. Not including the employee who was inside just messing with the ice cream labels all in the way of the line. Ended up playing close to $25+ for 3 large ice creams which were damn near not even close to a gallon of ice cream and about the flavor of Walmart ice cream. Also when my family member ate the chocolate chip mint ice cream they ended up puking only the ice cream up minutes after eating it. Really sad experience and I won’t be coming back to Ben and Jerry’s. Just seems to be a hell hole of teens that don’t wanna work and just want a paycheck. -10/10

Update- family member is now sick and has thrown up 2x possibly food poisioning, found paper towel ripped up in another ice cream and other family member isn’t feeling well. Will update in morning if all of us are sick.

Second Update- Family member that was sick is now okay, only barfed up the ice cream and kept other food down. Another has been feeling ill since about 5 in...

I am from New England so I was excited to see a Ben & Jerry’s in the location. Unfortunately they seem to have some unusual pricing and sale practices I have t seen before. To begin with, they didn’t have kid size ice cream posted and I had to ask. When I questioned if they offered small kid size they said yes. Then when I ordered 4 kid size ice cream purchases they said I could only buy a kid size for the kids not for the adults. We are seniors and did not want a small size scoop but something smaller as we just had lunch. So we ended up splitting a small. They were limited in toppings mostly limited to candy, no nuts. They are limited in flavor offerings, perhaps due to supply issues or something else. Pricey!! Service was okay. It did not remind me of the Ben & Jerry...

Today Sunday, I stopped in to enjoy a ice cream with my granddaughter and when I went to pay for the cone the cashier Who said her name was Angel said she could not punch in my phone number to give the discount from the members card. She displayed a negative attitude and lied saying she didn’t know what I was talking about … she was not interested at all in good customer service. The on duty shift Mgr Andrea came over and put my number in that didn’t work but then Angel spoke up and said I can leave .. I wasn’t yelling or even causing a scene but I did tell her that wasn’t customer service . I have been coming to this location since they opened and never been so dissatisfied with rude disinterested and unmotivated employees like “Angel”...