Ok! I am driving away and my blood is boiling! I was meeting a friend for lunch at this place. We have been here several times before and always enjoyed our lunches. But, after todayâŚ.. never ever coming back!
So, I arrived and stood at the door/stand an and no one acknowledged me. So, I asked an employee if I should seat myself. The employee who did not speak English went to the back where there were several other workers standing. A man came up to me. He was extremely rude. I asked him if I was supposed to seat myself. He saidâ no, you do not seat yourselfâ he said extremely sarcastic and rudely âthat is just common senseâ. I paused, looked at him, and said seriously, are you going to do this. He said âyesâ. So I left, called my friend who was going to meet me and we went to another Mexican restaurant.
I work at a large company near this restaurant with hundreds of employees who go out and eat lunch every day. Our company is close to this Mexican restaurant. I will be spreading the word about this restaurant with all of my coworkers. I do not know if this man was the owner, manager, or just an employee. All I know is that they do not care about customer experience.. and they must not...
   Read moreOnce awhile back a friend of mine researched authentic Mexican cuisine and spent days on an adobo consomme dish. It was great, meat was succulent and the broth was rich. There was so much broth leftover I would eat it with white rice without any meat and it was still a fulfilling dish.
When I had the quesabirrias at Casa Santiago it took me back to that memory. It is one of those dishes, as someone who does not eat out often, that I will always get when I go there from here on out.
The tortillas have just the right balance of being soft yet crunchy, with bits of queso cheese caramelized that made it out of the tortilla. The meat is like a juicy beef pot roast and the adobo consomme a richness just under the richness of an oxtail stew. Now it's got me thinking about an adobo consomme made with oxtail, that might be too powerful.
Atmosphere is fresh yet a rustic Spanish feel. The staff is attentive on refilling chips and drink.
Great place, from our first trip it deserves its...
   Read moreThe taste of the food was not bad and the service was actually really good.
One major complaint- I understand that people in these areas donât like authentic Mexican food. People like their white-Mexican food smothered in cheese sauce. No issues with me- I choose to not partake. I like the real authentic stuff.
At this restaurant, I ordered the chimichanga which doesnât say anything on the menu about having cheese sauce. When the food showed up on the table, it was covered in cheese sauce. Not only did I not get exactly what i ordered, but putting cheese sauce on a chimichanga really takes away from the âfriedâ part of the food and makes it soggy. Once I removed(some) the cheese sauce, the taste was not bad.
This place also has pretty good...
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