The service was beyond great, and this review is in no way directed towards any of the servers. This review is solely focused on the filet mignon hibachi.
I started with the vegetables which were filled with flavor, and then when I moved to the filet I noticed a weird flavor. After the first couple of pieces I thought maybe the odd taste was coming from the seasoning, but after a couple more bites I noticed the taste of what is easily described as how ammonia smells.
I spit out the rest of my filet, and notified the server that something was wrong. He was quick to call another server over, and then said that he notified the manager and apologized.
I believe that the steak was spoiled, although I've never had a bad steak until now. I can't necessarily say that's what happened, but the taste of ammonia was stuck in my mouth. I let one of my family members smell the filet, and they too could smell what they described as a "sewer like" smell.
The server offered to make more steak for me or get something else altogether.. but quite honestly I lost my appetite.
I understand things happen with food, I just never thought I'd encounter spoiled filet. Also, not once did the manager himself come over and apologize for that inconvenience. The servers did a great job, and were very attentive and apologetic.
Unfortunately, I don't plan on coming back. I still ended up paying half of what my meal was.
I was also told right before leaving that they did discover the other half of the filet smelt "odd" and that they sent it back to the delivery truck to be returned to the company? Overall.. not a...
Read moreJust got my food, was repeated to me and everything, my boyfriend brought it home and I was given a chicken/filet combo when I ordered filet only. I don’t like chicken hibachi and never order chicken hibachi for myself so this was quite the inconvenience. I even ordered the dinner plate during lunch because I wanted a full portion. When I called I was met with a catty attitude from the manager apparently that told me I have to bring my plate of food to swap out the meat because they “don’t give out free food” as if it’s my fault they can’t manage to get an order right. I paid $60+, live in Nashville, looked forward to this, all to get told basically “maybe 5-10% discount I can give you next time you come in, but I can’t do anything because I need you to come in and swap out the meat” absolutely insane. I’ve worked in the food industry for years. My family owns tons of restaurants and I’ve never experienced anything like that. Based off that alone, wouldn’t recommend. To get told “we don’t give out free food” and treated like it’s my issue the order was wrong and I have to drive 20 mins to go swap out food that should’ve been right the first time is insane. I guess you pay $60+ for that though. Very displeased with how it was handled, especially when initially the tone was giving off “it’s your issue not mine and you can come here if you...
Read moreWe tried to go here a couple weeks ago and were immediately turned off by the insanely sticky floors. Were seated quickly, and sat at table for over ten minutes before being greeted. Just got up and left. This is usually where I say that I'll never go back somewhere.
We decided to give it another chance, and it was a huge mistake. Ordered one large hot sake, and it was anything but sake. Tasted like it was cut with water and then lime juice added. Was also served way too hot, almost boiling. Oh, in those little ugly barrel style shot glasses with the line, instead of sake glasses.
Sushi was poorly rolled, the kind where it just falls apart when you try to dip in soy.
Soup was bullion cube and hot water. Salad was cheap iceburg lettuce that must be soaking in water in the back. Literally could have drained the water from below the lettuce at bottom of salad bowl.
We ended up stopping there before we spent $40 more on entrees, and asked for the check.
Front of house staff were all very nice, but I couldn't ever recommend this place to anyone...
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