Panda Express — Restaurant in Decatur

This PANDA EXSPRESS IS AWEFUL WE HAVE HAD MULTIPLE BAD EXPERIENCES THERE TODAY THE RICE WAS NOT COOKED HARD AS A ROCK WE CALLED THEM THEY SAID COME BACK WE WILL GIVE YOU NEW RICE ILL NEVER GO THERE AGAIN and they told me we have teriacky chicken but no sauce THEY NEVER HAVE THE they just suck every time we go they messed up our order they are dump as rocks and I drove from Bridgeport they messed up my order I called they said bring it back its said no it's extra driving we will get it next time they said no bring it back now or we won't give it to you next time. THEY MISSED GIVING US ORANGE CHICKEN HOW COULD COMING BACK PROVE THAT BESIDES I COULD TAKE IT OUT BUT IF I DID NOT COME RIGHT THEN THEY WOULD NOT REPLACE IT AND I HAD TO BRING THE WHOLE ORDER AND RECEIPT WITH ME, My family is sitting here hungry. This place is a joke. I would never go there ESPECIALLY FOR A TAKE OUT ORDER...

I had the worst expierence in the Decatur drive through. The manager mad drive through girl was horri, very rude, dumped foodb with hot juice all over me and my Lexus. I had to sit in the drive through and blow my horn, over and over to get her to open the window and hand me napkins and plastic bags to wrap up the leaky food. The male manager was horrible! He refused to give me the drive through girls name to report. No receipt to look for her name. WORST SERVICE AWARD GOES TOO!!!!! Clearly those two have a lot more between them , then just a professional relationship. The drive through girl slammed the wondow while shouting “ Im done talking to you” because i was demanding napkins because my lap was being scorched by hot food and juice. Now dumped all over me and my car. Anyone else would sue them. They should have at least apologized and offered to have my...

So this is my third visit so I can honestly say I gave them a chance. I'm not making this up every time I've gone they tell me they're out of something today I ordered the Black Angus and rice I'm sorry we're out of rice your Panda Express you're out of rice yes our machines are working. This was at 2 in the afternoon last time I asked for a bowl and fried rice I'm sorry we're out of the chicken you would like and we only have white rice we don't have any fried rice that was that 6 in the evening. The first time I ordered and they gave me I guess someone else's order I took it back I said this is not what I ordered and the girl just got ugly I was like okay Matt going to say anything. The reason I hate that they're so bad is because I love Panda Express and Plano I've gone there several times it's a shame in our hometown...