When my friend and I got there this afternoon, we were the only table at least for an hour. But the waitress still managed to serve me the wrong dish! I can’t eat hot and spicy food, I had ordered spring rolls and number 81.eggplant basil ( under stir-fried vegetables). Not only I ordered verbally, I also pointed on the menu. A couple of minutes later, the waitress returned from the kitchen saying that dish comes with meat and asked what I wanted. I told her I just wanted stir fried eggplant basil, but she was adamant about the meat, so I added beef. As it is shown in the photo, there are NO red hot pepper warning signs next to eggplant basil stir fried. When the food was served, I was busy chatting with my friend, therefore I didn’t noticed the cut up jalapeños. That dish was on 🔥, giving me a terrible heartburn instantly. When I tried to explain to the waitress what I ordered, she insisted I had ordered the spicy pad thai ( there were no noodles in the dish they served me!). After arguing with us back and forth, she took the dish back to the kitchen, then got back saying “ sorry about that” and she asked me with an attitude “ So what do you want?” 😩😩 By that time, I had explained myself at least three times. I am not the kind of person who loses her patience with wait staff, but I was having a hard time containing myself, so I took a big breath and I said “ we are back to square one, just get me stir fry eggplant basil, no beef, no hot peppers” 10 minutes later, I finally got what I asked about half an hour ago, minus the basil ( except 1 small leaf). I was very hungry, so I ignored that. She returned a little later to ask if everything was ok, then proceeded to tell me that next time I should tell them “ no spicy”! So it was all my fault! 😡 That did it for me! That waitress had no language barrier, she just didn’t know what was on the menu, didn’t pay attention to what the customer was ordering. What happened to good customer service? Not blaming the customer? Trying to make it right by offering something small for free? Or not charging for the iced tea instead of charging extra for the beef I didn’t add to my second stir fry? What was even worse about this place was the owner witnessing all this from far ( I thought she was another waitress) and not getting involved to make things right for the customer. Not going back to this restaurant again! They don’t deserve...
Read moreEggs & Thai Cafe is a hidden gem in Dedham! Nestled in an unassuming location, this cozy restaurant serves up some of the most flavorful and authentic Thai cuisine I've ever tasted. The menu is extensive, with classic dishes and unique creations, all prepared with fresh, high-quality ingredients. My personal favorite is the eggplant basil. It's a simple dish, but Eggs & Thai elevates it to extraordinary heights. The eggplant is perfectly cooked – tender and flavorful, with just the right amount of char. The basil sauce is rich and aromatic, with a perfect balance of sweet, salty, and spicy flavors. It's a dish that's both comforting and exciting, and I find myself craving it regularly. The rest of the menu is equally impressive, with standout dishes like the Pad Thai, Panang Curry, and Drunken Noodles. The service is friendly and attentive, and the prices are very reasonable. Whether you're a Thai food aficionado or just looking for a delicious meal, Eggs & Thai Cafe is a must-try...
Read moreThis little cafe/restaurant is nestled in an alley next to a general store, it gives speakeasy vibes. The place is small, but clean and welcoming. I want to say it’s family owned, but I am not sure.
Their menu has breakfast/lunch/dinner options, plenty of options for vegetarians as well. We started with some scallion pancakes, they were crisp and delicious.
We ordered their drunken noodles with vegetables and basil fried rice 🍚 with egg and tofu. Their noodles 🍝 were saucy( I like when they are not dry, so I loved it) it also had the perfect level of spices, lots of veggies like broccoli 🥦 🫑 🍄🟫 🧅 🥕
The basil fried rice was okay, I have had better basil fried rice for sure. The taste was good, but I had higher expectations.
The Thai cold coffee🧋was the highlight of our meal. It was so perfect, that I would have had another glass. Strong coffee with low sugar, just how I like it.
Our experience was very good, and we look forward to visiting this...
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