Jersey Mike's Subs — Restaurant in Dedham

I truly like Jersey Mike's and am happy to support a locally owned business! Great food, great atmosphere! The reason for my 4 stars versus 5 is due to my experience this past Sunday. My husband and I came in to order sandwiches and went to the counter to order. The employee seemed very annoyed to have to take an order, but I understand that people have off days and brushed it off. This may be an unachievable expectation, but no one knows what a stranger is going through and I always give benefit of the doubt, which I hope others will do.

When ordering though, I couldn't hear the woman asking me what I wanted due to the loud music over the space where you place the order. I indicated that I could not hear her but instead of just increasing her speaking volume, she shouted at me to ask her question again. Now, I was very taken aback by this but continued on with the conversation. She asked me a second question and when I answered, she needed clarification and was clearly annoyed with me. We finished ordering and she continued her conversation with other staff while also eating her lunch to the right of the register. I didn't feel like the attitude was warranted but hopefully it was...

The TV ads during football don't exaggerate - Jersey Mike's sells wonderful sandwiches. There are several things that make their subs better than competitors, plus presenting a clean, attractive shop.

First, your cold cuts are sliced fresh for your order, which alone is great. The roll is a good crusty Italian, plus a couple variations, and the toppings are piled on. If you get it 'Mike's Way' it's a big handful of shredded lettuce, tomatoes, onion, vinegar and oil, oregano, and black pepper. Classic. You can add pickles and peppers. There are three sizes, starting with an already-generous mini. Prices are in line with competitors, with overall better food and location.

This place could be a home away from home for hungry teenagers.

The seating is comfortable, with high tops and tables, and decorated with a surf board and photos in reference to the Jersey shore. No outdoor seating.

You can order ahead for pickup or delivery. The Dedham store has plenty of parking, and is handicap accessible. The staff is friendly and efficient. They are a Pepsi vendor and have some of their own drinks, too, plus Frito...

I usually order my subs from randolph and never had a problem . My 1st time going into the jersey mikes sub shop in dedham and I was very disappointed the server was rude didn't listen to what I wanted and rudely walked away from me . I called the shop after I left spoke to a lady on duty for that day and was very understanding to how I felt and went through and she knew exactly whom I was talking about and it was a language barea on his part also but again very rude . I was told to call the head manager that Friday I called the shop was busy they know my name and cell # still no call . I will never go back there to order i will stick with the randolph location there very polite and take care of there customers . Very disappointed in the dedham location. I love the jersey mike subs but not from dedham . I never want to go through that...