Chick-fil-A — Restaurant in Delafield

This location has messed up on every single order I have bought. Normally it was something small: no pickles, forgot the cheese, wrong size fry; I never complained. Recently however I finally had to call and complain when they messed up another order by FORGETTING THE CHICKEN on my Spicy Deluxe Sandwich. I had used DoorDash so I was out of luck in getting a replacement that night unless I drove there myself. The manager whom I spoke to was kind and told me that I could come in anytime within the next month for a replacement meal plus cookies and a large milkshake thrown in. Last night I attempted to redeem that through the drive-thru since going inside is still not an option; after some confusion and explaining the man who took my order repeated back that I'd be getting my Spicy Deluxe Meal plus the extras. A few minutes later, a young lady brought out mine and my significant other's orders, she had realized they'd forgotten the milkshake and went back inside to get it. As shes coming back out and handed me the shake, I looked over my meal and yet again, it was wrong. It was just a Spicy Chicken Sandwich with none of the fixings; a typical mistake they've made for me. I could have yelled for her to come back or wasted another fifteen minutes going back through the drive-thru but I have instead just counted my losses and given up on this location after multiple...

My Mom and I stopped here for lunch. This was our first time here, and it was confusing.There were signs talking of mobile orders so we thought we were in the wrong lane. It was quite busy, so we got in line as best we could at the drive-thru. For some reason there was a gentleman standing in the drive-thru taking orders in front of the menu marquee. I wasn't able to get close enough to the marquee to see all the options as he was ready for us and we didn't want to keep the people behind us waiting. He was friendly but sadly he missed my meal order, mistakenly only putting me down for a Dr Pepper. (My Mom got her food, I should have asked the clerk for a read-back, my bad) I had to walk inside and buy another meal for myself. Your front counter staff were great, I should have walked in the first place. The chicken sandwich I had was good, but lacking on condiments. (just pickles with barbecue sauce packets) Loved the waffle fries. Overall, the food was good. I should have done more research beforehand regarding...

Once again got order wrong. Got home and was missing 2 of the 4 sandwiches ordered a Spicey Chicken and a Deluxe. Talked to manager on the phone on my way back and he stated that I would be taken care of. Arrived back and informed the order taker that I was missing two sandwiches from my order and she said "Perfect, please drive around " The I arrived at the window and they handed me a bag. I asked if it was the spicey chicken and deluxe, and they said no, it's 2 sandwiches. I informed the 2 that I was missing was a spicy and a deluxe. They worked to get me my missing order and said "here's your spicy and spicy deluxe." At this point I was done. So, all this continued mess up was my way to say that they were sorry for the first mess up. Even if they would have given me something for messing up on the order a couple of times and having to drive all the way back to ger the missing order, I would have left the same bad review. Not a fan and...