This place SUCKS! We ordered a plain slice of pizza. We waited 45 minutes and then just left. Workers were slow, rude, and just plain STUNK! I’d rather eat a pizza out of the dumpster than come here ever again! NYC-Style Pizza more like Slow-Style Pizza! There were rats in the kitchen as well as an exterminator parked in their parking lot trying to kill the rat, mouse, and at least a dozen cockaroches. There were paintings of toilets on the walls, which made my three children say inappropriate things that I will not repeat. Giving this place 1 star would be an understatement. The Parmesan Cheese had mold in it. If we ordered pasta, I would die before getting it! If you want pizza, DON’T COME HERE! We asked for a refund. Nope. The funny thing is that there were three slices ready to me in my mouth, but it turned out they weren’t made properly. Pizza looked different than what was advertised. Pasta had no taste. Garlic knots were decent. We also waited 10 minutes for the “excellent” staff to refill the Parmesan container. Listen there are more bad things in this place in this pizzeria than the most dangerous city in the world. The workers had an attitude. Bathrooms were messy. Tables were dirty. What’s next? A rat crawling on the floor? Do NOT come here. It is a crime to come here. They served every other person in behind us, but obviously we are less important. I could go on and on and I will. Food is expensive. You are better off using your luck on their $1 rubber duck claw machine. This place is a disgrace to New York Pizza. And if you want to eat healthy, go to McDonalds. If I were to write everything wrong with this place, you would fall asleep first. It was my birthday, and this ruined it. Terrible. Terrible. Terrible. Hurricane Sandy caused less stress than this place in one hour. Very pathetic. Worst pizza in the world. If you want to eat pizza, I GUARANTEE you will find better pizza in your trash bin. Maybe this place should get shut down, just because of this one experience. I don’t if all of these locations are bad, but I’d rather test my luck on scratch off tickets. DO NOT COME HERE. You will NOT MAKE IT OUT OF HERE Alive! There are no words in the English dictionary that are foul enough to describe this dump. If the Italians were to hear about this place, they would immediately feel offended and start a war with America until this dump gets shut down. If you wrote a good review about this dump, pray to the Italians for forgiveness. The workers also yelled at us, so if you are sensitive to loud noises, plan your doctor’s...
Read moreWe went here for the first time tonight for dinner after shopping. From the outside it looked like a nice place. Then you enter and…. You’re not sure what it is. It was small, tables and a couple booths set up with a long table in the center with seats. They had dollar store cheap red and white plastic table cloths and some tables that were put together were uneven. Now for the food… the menu looked good, their mission statement on the wall stated high quality food and authentic Italian in an upscale environment. I was a little taken back that they offered subs and cheesesteaks since their statement of being quality authentic Italian food pizza and pasta. I ordered the Italian sub which came with fries and my fiancé ordered the penne carbonara. My daughter had two slices of cheese pizza which I will give it to them they were huge slices. We were given a number to put on our table and was told they would bring the food to us when ready. We proceeded over to the soda fountain and they were out of soda. The person who was behind the counter that took our order came over and replaced it. There was a DJ booth in the corner next to the fountain which was odd to me also. Our food came and when I looked down at my sub I looked at my fiancé and said this is supposed to be a Italian sub? I looked at his food which looked good at first until he started eating it and it was full of oil and no flavor. My sub which I will attach a picture had hardly any meat on it, the cheese they used which was supposed to be provolone, was the processed cheese slices in the wrapper. If we weren’t as hungry as we were we would’ve just left. The fries were the only decent thing besides my daughters pizza which she said tasted like bowling alley pizza. The whole place looked like something you would see on kitchen nightmares or on a episode of restaurant makeover which maybe they should consider going on. I will not be back and would...
Read moreAbsolute garbage excuse for a restaurant. You walk in and have no idea where to go or what to do. There are no menus available or QR code; you have to wait in line and ask for a paper menu which is titled “take-out”. We picked up our menu which was just sitting on the counter and was dirty.
There is also a bar in the back serving alcohol set up with plates and cutlery. When we asked the male employee where we order if we want to order from the bar, he stated you order at the counter where you order pizza and sit wherever you want. There is no bar list anywhere aside from a very small cocktail menu. You just kind of have to look and ask…. Immediately following this conversation, a couple sat down at the bar and ordered drinks and food. So which is it?
The restaurant claims it is “upscale” and “casual” but the tables are uneven and dirty, there are 4 large televisions piled together to make a huge screen playing a children’s cartoon, next to a claw machine full of rubber ducks, next to a self-serve fountain soda machine crammed in the corner with a trash can a little too close-by.
Not only were the aesthetics of the restaurant unappealing but the staff was also greatly lacking. The sense of urgency to clear tables to allow more customers to be seated was absent. Thus causing many people to leave. The one male worker mostly stood around chatting with the bar patrons or looking at his phone while the young woman manning the counter did the majority of the work.
Pizza was...
Read more