Employee (elvin) did not give me receipt. I originally ordered 3 subs and 2 wraps from The subway on Sancus BLVD. They didn't give me one of the wraps. When I called the lady had no idea how to refund the money and just. Said "I dunno" to my questions. So I went on the app to ask for my refund, but that will take 24 hours and my daughter still needs something to eat so I bought another steak wrap from the subway in delaware. The wrap was so small it was half the size of the one I got from the other subway and it didn't have the cucumbers. I went in and Elvin (not wearing a name tag or hat) refused to make me another wrap. I have spent now $20 for 2 steak wraps. One I never received and the second was sub par and missing ingredients. Subway has gone down hill extremely. They no longer have...
Read moreIf I could give negative Stars I most certainly would. Walked in the store at 2:25p. 2 ladies present. Only one minimally making effort to do something. Both visually took note of my entry, said nothing. Within a few minutes a man appears from the back. Notes my presents, looks away. At this point I don't know if I'm invisible, dreaming that I'm here, or what. When he arrives he chimes in their conversation. And still, nobody knowledge is me. No welcome, no high, no be with you in a moment, nothing. Just plain nothing. I'm completely blown away that this could even happen. Within three minutes or so I decide this this is completely insane and I speak first. I let them all know that all three of them are just...
Read moreMy client and I visit this Subway often and yesterday 9/10/25 the woman who was working cares more about whoever she is talking to her on her phone than she does the customer. We’ve had one other encounter with her a few weeks ago, and it was exactly the same! She has her phone in her ear and talking on the phone the entire time while trying to take orders. I watched her make every single order to go (put in a bag) while we were there whether they dined in or took it. I’m guessing because she doesn’t want to wash trays? Maybe she could use...
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