Wendy's — Restaurant in Delaware

I wish I could give ZERO STARS!!! I had the worst experience I've EVER had at any fast food restaurant! First, my wife went in to order me a baconator, I had to sit in the car with our child. She comes out with a single patty burger, not even close to a baconator. So she goes back in to correct it, comes out again with a single patty burger. Come to find out, the cashier took it upon himself to ask her if she wanted a single, double, or a son of baconator. She asked for the single, thinking that's the normal standard baconator, a double baconator wouldn't sound right to me either if I didn't know any better. I've ordered a baconator more times than I can count, never EVER EVER have I been asked if I want a single. The option for a single patty baconator isn't even on the menu!!! She ordered a baconator, that's what she should have gotten. Instead, we only paid $1 less than the full size and got 1 less patty, 3 less strips of bacon, and one less slice of cheese. When I tried to straighten it out with the manager, she was extremely rude in explaining the situation, and was unwilling to do anything at all to improve...

My husband was ASSAULTED at this restaurant (4300 Kirkwood Highway) by a drive thru employee last night 9/18/21. We did a mobile order and the soda was wrong and when he asked the employee to change the soda he refused. So my husband requested a refund and they said they can’t because it’s a mobile order. Then the employee reached his arm out the window and punched my husband in the face. We contacted the police and when they came and talked to the manager she would not give any corporate contact information. She stated she can’t rewind the video and refused to show police the tape or who to contact so they can view it. Then the manager told police we should never return to the restaurant again!!! After my husband was the victim of her employees violence! The manager then got into her car and left the restaurant without resolving any of the situation and while the police were still there trying to gather more information. HORRIBLE customer service!! We definitely...

I went to Wendy’s with my friend we ordered 2 4 for 4s I paid for it and then they told me it didn’t go through so I checked my bank account and it showed that it went through I processed to talk to the manager and she told me there was nothing she could do that I would have to go talk to my bank so I went to my bank and they told me that the transaction went through so I went back and showed them and the manager told me that it didn’t go through even though I showed her my bank statement she continued to tell the staff not to give us our food the manager was extremely rude and when I asked for corporate number she gave me a number that went straight...